About us
We are a fast growing audiology/hearing center located in Wilmington & Southport NC. We are looking to grow our team with a valued Patient Care Coordinator in our Southport office. We are a professional office environment, where the patients come first. We are seeking someone to oversee the daily operations of the team.
Responsibilities:
· Handle incoming calls and set appointments based on the schedule of the Audiologist
· Complete out-bound calls confirming appointments, rescheduling cancellations and no shows, and/or calling patients that have not been seen recently.
· Manage office workflow including greeting patients, updating patient files, managing inventory, entering data into the scheduling system.
· Willing to learn and become proficient in a new patient management system.
· Additional administrative duties as assigned.
· Help maintain a clean and professional work environment.
*Opportunity to earn additional monthly bonuses.
Qualifications:
· Front Desk Experience 2 + Years
· Costumer Service Experience 2+ Years
· Excellent interpersonal (in person AND over the phone), communication and organizational skills
· Ability to multitask and work in a fast-paced environment
· Proficient in Microsoft Office (Word/Excel)
· High School Diploma or Equivalent is Required.
**Serious inquiries please send a small paragraph about yourself and why you are interested in this position to our email--> [email protected]
Pay: $16.00 - $18.00 per hour
Work Location: In person
