Join Our Expert Team and Advance Your Pool Service Career!
Northern Pool Company is seeking a highly skilled Lead Pool Service Technician to join our dynamic team. If you have a passion for delivering high-quality service, leading a team, and working with advanced pool systems, we want to hear from you!
Position Summary:
As a Lead Pool Service Technician, you will oversee a team performing pool openings/closings, weekly maintenance, troubleshooting, repairs, and upgrades. You will ensure that all work meets our high company standards while delivering exceptional customer service.
Key Responsibilities:
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Independently perform all pool maintenance, repair, and troubleshooting tasks.
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Lead and mentor team members, providing training and feedback.
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Ensure company vehicles and tools are organized, neat, and presentable.
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Maintain consistent communication with supervisors, office staff, and clients.
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Accurately complete all necessary paperwork, job notes, and reports.
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Provide professional and knowledgeable recommendations to clients.
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Monitor and promote adherence to company core values and policies.
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Report any unexpected problems or repairs to supervisors promptly.
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Ensure clear and respectful communication with team members and clients.
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Attend ongoing training and educational workshops to maintain technical knowledge.
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Accurately review and prepare for each day's scheduled work.
Advanced Technical Skills Required:
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Leak detection diagnosis and repair (pressure testing)
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Installation and programming of all major VSP pump manufacturers
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Advanced troubleshooting of automation systems (relays, switches, sensors, remotes)
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Identification of various pool builder designs
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Dive-in repairs and in-floor cleaning system maintenance
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Expertise in vanishing edge and complex pool system management
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A-B measuring for new or replacement safety covers
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Skimmer replacements (vinyl and concrete)
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Repair of leaking return fittings and pipe systems
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Measuring and replacing vinyl liners
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Plumbing entire equipment pads and pool systems
Qualifications:
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Minimum 2 years of experience as a Lead Service Technician
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Certified Pool Operator (CPO) Certification required
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Strong leadership, communication, and problem-solving skills
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Highly motivated with strong attention to detail and a customer-first mindset
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Valid driver's license required
Physical Requirements:
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Ability to lift at least 50 lbs regularly
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Comfortable working outdoors in various weather conditions
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Able to stand, walk, and work on feet for extended periods
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Ability to distinguish colors (for water testing purposes)
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Must be able to swim for safety reasons
Why Join Northern Pool Company?
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Competitive compensation based on experience
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Ongoing training and career development opportunities
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Positive, supportive, and team-oriented work environment
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Work with the latest pool technologies and systems
If you're ready to take your pool service career to the next level and lead a team that takes pride in excellence, apply today and join the Northern Pool Company family!
