Lorygen Group helps businesses strengthen customer relationships through professional service, engagement, and business solutions. Our team values communication, collaboration, and continuous professional development.
We are looking for a Customer Account Representative to support customer relationships and provide a high level of service. This position is well suited for motivated individuals who enjoy interacting with people and want to develop their communication and relationship-building skills.
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Build positive and professional relationships with customers.
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Provide information about company products and services.
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Assist with customer questions and account-related requests.
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Support customer engagement initiatives.
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Maintain organized records of customer interactions.
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Work with team members to address customer needs.
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Represent the company professionally during customer interactions.
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Participate in training and professional development programs.
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High school diploma or equivalent required.
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Excellent communication and interpersonal skills.
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Strong organizational and problem-solving abilities.
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Customer-focused mindset and positive attitude.
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Ability to work independently and as part of a team.
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Strong attention to detail.
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Previous customer service experience is a plus but not required.