Job Overview
Join our dynamic team with Pioneer College Caterers at John Brown University as a Cafe Supervisor, where you'll lead the daily operations of the California Cafe. This energetic role is perfect for someone passionate about food service management, team leadership, and delivering exceptional customer experiences. As a key player in our hospitality team, you'll oversee food preparation, staff supervision, inventory control, and ensure smooth shift management—all while fostering a welcoming environment for students, staff, and visitors. Your enthusiasm and expertise will drive the success of our casual dining setting, making every guest's visit memorable.
Responsibilities
- Supervise and coordinate all cafe operations, ensuring efficient service and high-quality food presentation
- Create and maintain semester schedule for staff and students
- Lead and train staff and students in food preparation, serving techniques, and safety procedures to uphold standards of excellence
- Manage POS systems for accurate order processing and cash handling
- Weekly inventory control, including ordering supplies, stock rotation, and minimizing waste to maintain budget goals
- Ensure compliance with food safety regulations and proper food handling practices across all kitchen and service areas
- Assist in food production and catering activities, supporting special events like banquets or large group meals
- Monitor customer service quality, address guest concerns promptly, and foster a positive hospitality environment
Requirements
- Proven experience in quick service or fast food restaurant environments with strong knowledge of food preparation and cooking techniques
- Demonstrated supervisory or management experience within food service or hospitality management roles
- Familiarity with POS systems such as; iMAP, Square Register, experience with cash handling is essential
- Knowledge of inventory control practices, food safety standards, and kitchen management procedures
- Ability to lead teams effectively through training, coaching, and performance management
- Strong organizational skills with the ability to manage multiple tasks during busy shifts
- Excellent communication skills to collaborate with staff and interact positively with guests
- Basic math skills for order accuracy, cash reconciliation, and profit/loss analysis
Join us as a Cafe Supervisor where your leadership fuels a lively dining atmosphere! Bring your culinary expertise, team management skills, and passion for hospitality to create an engaging environment that keeps everyone coming back. We’re committed to supporting your growth through ongoing training & development opportunities—empowering you to excel in every aspect of food service management.
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
