As a Financial Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sharing various services offered by the credit union.
Join the Argent Credit Union family if you want to make a real difference. Your goal is to maximize the member experience by accurately and efficiently processing financial transactions.
The right candidate should exhibit and be willing and able to:
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Exhibit professionalism and trustworthiness
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Navigate multiple systems while interacting with members and processing transaction services.
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Exercise active listening skills.
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Cross-sell credit union products, services and promotions.
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Meet or exceed assigned job production guidelines.
Desired Skills:
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Banking, financial and cash handling background preferred.
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Ability to set priorities and multitask.
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Ability to handle sensitive information with discretion.
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Excellent verbal and written communication skills
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Proven record of providing both internal and external customer service
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Attention to detail
Qualifications:
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High School Diploma or Equivalent
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Previous experience in customer service and/or cash handling is preferred.
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One year of experience as a credit union or bank teller preferred.
Join the Argent Credit Union family and be a part of an organizational culture where taking great care of our employees is what matters.