Job Class: 1426, Senior Clerk Typist
Location: Balboa High School
Salary Range: $31.95-$41.04/hourly
Appointment Type: Temporary Provisional (TPV) (what does this mean?)
Calendar: Full Time / School Term
Who We Are
The San Francisco Unified School District (SFUSD) is the seventh largest school district in California, serving more than 50,000 students who speak more than 44 documented languages across 121 schools in the city of San Francisco every year. We aim for every student who attends SFUSD schools to discover his or her spark, along with a strong sense of self and purpose, and that all students graduate from high school ready for college and career, and equipped with the skills, capacities and dispositions outlined in SFUSD’s Graduate Profile. Every day in our quest to achieve this mission we provide each and every student the quality instruction and equitable support required to thrive in the 21st century.
What It Means to Work Here
The SFUSD community is unified by our Core Values:
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Student-centered: We put students’ needs first
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Fearless: We persist through challenges
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United: We celebrate and build on each other’s strengths
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Social Justice: We stand with those most vulnerable in our community
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Diversity-driven: We respect and seek to understand each person
We are also inspired by Vision, Values and Guardrails which captures our aspirations and vision for the future of public education in San Francisco. Alongside the District’s strategic plan. SFUSD is reimagining how public education will change over the next decade to meet the dynamic future of San Francisco. As a CORE district, SFUSD is also a leader in critical systems change for more comprehensive school accountability and innovations that help strengthen the instructional core, which is the foundation of our strategic plan and goals.
Who We Want
We want talented people from diverse backgrounds and experiences, who are inspired by our mission, steeped in equity, and who are motivated to unleash our children’s potential. We want people who are strong collaborators, skilled communicators, and problem solvers who are comfortable in a community of continuous learning.
As the Registrar Clerk, you will be the welcoming first point of contact for students and families navigating enrollment, registration, and academic questions — helping ensure every student's transition into (or through) our school is smooth, accurate, and supported.
Essential Duties
The duties specified below are representative of the range of duties assigned to the job code/class and are not intended to be an inclusive or exhaustive list.
As the Registrar Clerk, you will:
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Process new student registrations, transfers, and re-enrollments, ensuring all required documentation (proof of residency, immunization records, prior transcripts, etc.) is collected, verified, and accurately entered into the student information system
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Serve as the first point of contact for incoming families, guiding them through enrollment steps, school policies, and academic program options with warmth and clarity
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Respond to students and families who arrive with questions or concerns about academic standing, schedules, credits, or progress — listening carefully and directing them to the appropriate next step or staff member
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Act as the primary liaison between the front office and the academic counseling team, relaying student needs, scheduling concerns, and follow-up items in a timely, organized way
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Maintain accurate, up-to-date, and confidential student records in compliance with district and state requirements (e.g., FERPA)
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Coordinate with academic counselors to track incoming students' course placement, transcript evaluation, and any gaps in academic history
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Communicate registration timelines, required documents, and deadlines clearly to families, including those who may be unfamiliar with the enrollment process (e.g., new-to-district, new-to-country, or transferring families)
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Support daily front-office operations, including phone and in-person inquiries, filing, data entry, and coordination with school administration
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Escalate sensitive or complex academic/family situations to the counseling team or administration promptly and appropriately
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Coordinate and communicate with case managers and representatives from outside agencies (e.g., Child Protective Services, law enforcement, and community-based organizations) to support student enrollment, records requests, and continuity of care, while maintaining appropriate confidentiality
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Work collaboratively as part of a broader team of clerks and family liaisons, in service of the overall success of the school
The strongest candidates will have:
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A warm, approachable, and patient disposition — being comfortable as the "first face" families see when they are anxious, confused, or navigating a new system
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Strong active listening skills and the ability to de-escalate concerns from students or families about academic standing or progress
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Knowledge of San Francisco's public schools/urban public schools and a passionate belief in SFUSD's commitment to instructional leadership as a lever toward delivering on the SFUSD Graduate Profile
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Outstanding organizational skills and exceptional attention to detail, particularly with student records and documentation
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The ability to identify challenges and proactively find solutions, while maintaining a bigger-picture lens and focus on what can be delivered
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The ability to learn quickly and adapt in a fast-paced, front-facing environment
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Effective written and verbal communication skills, with the ability to clearly explain enrollment and academic processes to a variety of audiences, including families with limited English proficiency or unfamiliarity with the school system
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Strong interpersonal skills and the ability to build effective working relationships with academic counselors, teachers, administrators, and families
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Ability to work effectively in situations involving confidential and sensitive student/family matters
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Cultural competency and sensitivity when working with diverse student and family populations
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Strong computer skills including student information systems, Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and GSuite (Google Docs, Slides, Sheets, Forms)
Minimum Qualifications
Education & Experience
Two (2) years of verifiable clerical experience including at least one year at a level comparable to a 1424 Clerk Typist. Experience must have included data entry, preparing and maintaining a wide variety of documents and reports, public contact, checking and reviewing documents for completeness, and performing mathematical computations. Working as a sales clerk or restaurant help does not qualify.
Substitution
A recognized clerical training program of 240 hours or the equivalent of 15 semester units in graded clerical college units may substitute for up to 6 months of experience.
What We Offer
SFUSD offers a competitive salary commensurate with experience in a similar position. We offer a comprehensive benefits plan including dental and vision plans, a defined benefit pension plan, disability, life insurance, flexible spending account options and vacation time. We also offer an inclusive and equity-centered environment where we encourage staff to bring their whole selves to work.
How to Apply
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Visit https://jobs.sfusd.edu/ and create a new account to begin your application.
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You will be prompted to electronically attach a letter of interest, resume, list of professional references
and any applicable credentials or licenses
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Our Human Resources team will then review your entire application to determine your eligibility status
and contact you directly should you move forward in the process
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Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from SFUSD and CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept SFUSD and CCSF mail from the following addresses (@sfusd.edu, @sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification from this and future job opportunities with the San Francisco Unified School District.
Nondiscrimination Statement and Grievance Procedures:
San Francisco Unified School District prohibits discrimination, harassment, intimidation, sexual harassment and bullying based on actual or perceived race, color, ancestry, nationality, national origin, immigration status, ethnic group identification, ethnicity, age, religion, pregnancy, childbirth, termination of pregnancy or lactation, including medical conditions or recovery, parental, marital, and family status, reproductive health decision making, physical or mental disability, medical condition, sex, sex stereotypes, sex characteristics, sexual orientation, gender, gender identity, gender expression, military or veteran status, or genetic information, or association with a person or group with one or more of these actual or perceived characteristics, or any other basis protected by law or regulation, in its educational program(s) or employment.
Any person may report discrimination, including sex discrimination, sexual harassment, or discrimination on the basis of a physical or mental disability (whether or not the reporting person is alleged to be the victim of the discriminatory conduct) in person, by mail, by telephone, or by email, using the contact information for the District's Title IX Coordinator.
District Title IX Coordinator:
Eva Kellogg
Office of Equity
555 Franklin Street, 3rd Floor
San Francisco, CA, 94102
415-355-7334 or [email protected]
For more information and the District's nondiscrimination policy, please review Board Policy 4030. For more information about the District's Sexual Harassment policy, please review Board Policy 4034.
