Position Summary: Responsible for administration of the Field Service group.
Position Responsibilities:
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Builds and maintains relationships with customers, manufacturers, and outside sales people as directed
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Maintain Service site on SESCOshare to include:
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Service Requests
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Work project updates
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Upload panel schedules and one lines
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Maintain LCDservice@sescolighting email
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RMA organization
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Create expense reports by project for Field Service Techs to turn over to project administrator
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Inventory management for field service parts
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SESCO Tech Support number, first point of contact
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Maintain knowledge of currently represented products
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Create and distribute final project documents as needed
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Other Duties as assigned by manager
Essential Skills:
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Must possess 1 year of experience in construction related field
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Possess excellent communication skills
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Must be able to multi-task and be detail oriented
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Excellent follow-up skills required
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Must be proficient in Word, Excel, Outlook, internet research, and BlueBeam experience a plus
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Travel to factories as needed for product training
