Position Objective: As a Property Management Security Guard, this individual will be responsible for overseeing the safety and security of the property and residents. The guard will address noise complaints,monitor entrances/exits, accept packages, and complete other assigned tasks. The guard will be required to provide detailed shift notes and incident reports.
Key Responsibilities
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Greet all residents, guests and vendors entering the building; manage the property guest list
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Create detailed shift notes and incident reports for client
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Answer phone and provide access for authorized personnel
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Monitor CCTV screens and remain vigilant at all times
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Accept packages and handle per client requirements
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Engage law enforcement as required and document accordingly
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Other duties as assigned
Additional Requirements
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Ability to act decisively in high-pressure situations
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Provide outstanding customer service at all times in all interactions
- Maintain excellent client relationship; ensure client expectations are met or exceeded at all times
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Ensure Market Manager and Executive Team member are included on all client communications
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Able to stand and/or walk up to 12-hours per shift
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Available to travel up to 25%
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High school diploma
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Minimum of five (5) years of relevant work experience
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Thorough knowledge of emergency response procedures and security protocols
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Ability to pass criminal background check
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Ability to obtain state guard card (if required)
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Military experience strongly preferred
