Summary/Objective
The ReStore Retail General Manager is responsible for the overall management of the store’s day-to-day operations as well as playing an active role in planning the ReStore’s future.
Essential Functions
- Coordinates administrative procedures, policies, including oversight of materials used.
- Recognizes that ReStore is often the first impression of and ensures reputation and helps maintain a clean, well merchandised, and orderly environment.
- Oversees staff, volunteers, and homeowners, ensures all departments are adequately covered.
- Oversees the effective merchandising of the sales floor, maximizing available display space and use inventory control and pricing to ensure appropriate turnover of merchandise.
- Ensure all donated items are researched, properly priced, accurately ticketed, and safely moved to the sales floor in a timely manner to ensure quick sales and maximum revenue and profit generation.
- Ensures Buy4ReSale merchandise is fully stocked and well merchandised at all times.
- An online presence is necessary in today’s retail environment. This role will ensure that ReStore has an online presence with on-going posts. Highlighting and highlighting new donations, rare and interesting items, in-store happenings, and promotions.
- Is aware of the Store’s monthly/quarterly/yearly budget goals and strives to ensure the ReStore achieves those goals.
- Provides quality customer service and handles grievances professionally.
- Facilitates the proper maintenance of buildings, equipment, and vehicles.
- Ensures compliance with safety standards and accident procedures.
- Helps identify solutions to issues that may arise relating to operations so that the smooth running of the ReStore is optimally maintained.
- Participates in developing, rolling out and measuring marketing, advertising, and social media programs to increase donations, sales, and volunteer participation.
- Establish and maintain relationships with potential and existing donors, including contractors, suppliers, individual businesses, community, and church groups to increase quality and quantity of merchandise donations.
Staff and Volunteer Management
- Implements and maintains personnel policies.
- Trains and manages Store staff, volunteers, and homeowners in accordance with policies and ensure staff is well versed about Habitat's program and local activities.
- Facilitates a positive, team-oriented environment in which all staff and volunteers are given the opportunity to achieve their full potential.
- Addresses and document violations of policies and code of conduct by staff and recommend action regarding chronic or serious situations.
- Resolves situations involving volunteers in consultation with the Volunteer Coordinator and the ReStore Vice President if needed.
- Evaluates staff performance and volunteers in accordance with job descriptions and performance evaluation procedures and recommend performance actions to ReStore Vice President.
- Attending scheduled staff meetings.
- Works with Volunteer Coordinator in recruiting, training, and retaining volunteers.
- Reports to ReStore Vice President daily about staff and volunteer issues or concerns.
- Provides weekly / monthly reports as directed by the Vice President Retail Operations.
Finance and Administration
- Assist in implementing and monitoring systems for daily cash and credit transactions and deposits. Ensure proper procedures are followed.
- Open and close cash registers ensuring proper procedures are followed.
- Provide accurate accounting records of revenues and expenses as required or requested.
- Approve employee recording of time worked.
- Approve, ensure accurate coding, and submit payable invoices on a timely basis.
- Work in conjunction with the Vice President of Retail Operations to develop annual operating budgets and recommend capital expenditures.
- Provide backup for cashier when needed.
Policy and Planning
- Helps develop and recommend policy for sales.
- Monitors competitive merchandise market environment (pricing and practices).
- Participates in the development and implementation of short-term and long-term strategies, goals, and objectives.
- Presents all policy proposals to the Vice President of Retail Operations for approval.
- Work with the management team to develop methods that increase sales and decrease costs.
- Work with marketing team to develop and implement social media strategies to increase brand awareness throughout Green Country Habitat for Humanity.
Additional Responsibilities
- Drives a van or box truck.
- Loads items at the work site in a safe and courteous fashion.
- Assists in unloading truck at Cabinet Shop, following dock guidelines.
- Operates powerlift equipment and various power tools.
Safety
- Maintain a workplace free from serious recognized hazards and comply with safety standards, rules, and regulations.
- Use tools available to maintain a safe environment.
- Educate yourself on hazards, safety practices and rules.
- Communicate about any unsafe practices and conditions.
- Always follow all safety rules and regulations.
- Reports any injury, accident or near miss (no matter how small) to management.
- See something, say something!
Experience / Education
- High School Diploma or GED.
- 5 years retail experience.
- Knowledge of fair market values of new and used building materials.
- Ability to lead, train, and manage staff and volunteers in a positive manner.
- Effective time management and organizational skills.
- Basic computer skills, including word processing, spreadsheets, and email.
- Effective written and oral communication skills.
- Must be 25 years of age with a valid Driver’s License and safe driving record.
- Ability to work a flexible work schedule including Saturday and Sunday required.
Position Type/Expected Hours of Work
This is a full-time safety sensitive position requiring a minimum of 40 hours. The employee may be asked to work irregular or extended work hours.
Pay: $16/hour to start
To Apply:
Call us at (918) 537-1010
Visit our website: www.integritystaffingok.com
Start your application today and help support a great cause!
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