Pain and Wellness Institute of Kentucky is a new interventional pain practice in Louisville and is looking for a Front Office Specialist. This position allows for the opportunity to participate in a new practice, from the ground up. It’s an incredible professional experience and we are seeking a very strong team. If you are motivated, excited about growth and potential, this is the position for you.
Candidate must have excellent written and spoken communication skills. This position requires excellent organizational and computer skills as well as the ability to keep up with a high-volume practice.
General Duties & Responsibilities:
- Extend friendly and welcoming greetings
- Ensure paperwork and EMR systems are current and filled out correctly
- Scheduling patients for new, returning, and follow-up appointments
- Patient check-in and check-out
- Understanding of patient copay and deductibles and able to collect required funds from patients
- Scan, fax and file documents
- Fulfill responsibilities as assigned by management
- Minimum two-three years’ experience in a doctor’s office
- Prior pain management experience is not required, but preferred
- Quality written and verbal communication skills
- Professional in appearance and mannerisms
- Able to work efficiently in a fast-paced environment
- Able to demonstrate compassion and care in dealing with patients and co-workers alike
- Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice.
Qualifications:
- High School Diploma or equivalent
- Excellent attendance and punctuality
- Knowledge of medical terminology and EHR systems
- Provide excellent customer service
- Excellent time management skills and ability to multi-task and prioritize work
- Practice Management and EMR experience required
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
Medical Specialty:
Application Question(s):
- What is your salary expectation?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- Medical terminology: 2 years (Preferred)
- Computer skills: 2 years (Preferred)
- Medical Front Office: 2 years (Required)
Work Location: In person
