POSITION SUMMARY:
The delivery agent is primarily responsible for ensuring the safe and efficient delivery of IPC products – direct to customer.
DUTIES AND RESPONSIBILITIES:
:
- Sorts jobs for direction of delivery
- Determines most efficient delivery route based on customer location and product on board vehicle
- Prepares skids for shipping or delivery, shrink wrapping and banding as necessary
- Loads delivery vans
- Ensures delivery receipts and labels are in order
- Follows established pickup and delivery schedule
- Follows all Independent customer service philosophies in the performance of delivery duties and delivers customer product
- Creates hand written delivery receipts for customer signature as needs dictate
- Cleans shipping equipment, vehicles and work station
- Reports any errors or problems with orders or equipment to the supervisor
- Stocks shelves with bindery supplies
- Maintains delivery vehicles as required- to include notifying the supervisor of necessary maintenance
- Loads common carrier trucks using appropriate transport equipment
- Follows all established safety rules and procedures
- Ensures high quality customer service to internal and external customers- assists by answering questions, providing shipment and delivery information
- Communicates any delays, issues or changes to applicable departments
REQUIREMENTS:
- Appropriate licensing credentials – CDL is preferred but not required
- Strong ability to communicate with people at all levels- this includes professional verbal communication that is free of vulgar language and other inappropriate use of words
- Solid understanding of appropriate dress guidelines when working with customers and the ability to represent IPC in a professional manner and exceed customer expectations.
- Ability to provide high quality customer care- in person, via phone and email (this includes- wearing the company shirt, following all hygiene guidelines and other applicable company policies.)
- Knowledge of how to safely operate a forklift a plus but willing to train.
WHY WORK AT INDEPENDENT PRINTING & PACKAGING:
At Independent Printing & Packaging we have a passion for our craft and we’ve spent years perfecting it! We offer an ever-evolving, positive employment experience to our teams. We work hard to maintain a positive environment in which to work and believe in a strong corporate culture steeped in mutual respect, integrity, and professionalism.
Our team members enjoy…
· A culture fueled by creative, motivated, talented people.
· A relevant, fast paced environment where you can make a difference.
· Employment opportunities… designed so that employees excel and grow within our company.
· A clean, climate controlled facility to include air conditioning in the summer months.
· A competitive compensation and benefits package.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Shift availability:
Ability to Commute:
- De Pere, WI 54115 (Required)
Ability to Relocate:
- De Pere, WI 54115: Relocate before starting work (Required)
Work Location: In person
