Description:
The Bartender at Mallards is responsible for delivering exceptional customer service while preparing and serving alcoholic and non-alcoholic beverages in a professional, safe, and upscale environment. This position plays a key role in creating welcoming guest experience while maintaining compliance with all applicable Florida alcohol laws, company policies, and safety standards.
The ideal candidate is dependable, professional, personable, detail-oriented, and capable of working in a fast-paced hospitality environment while representing the Mallards brand with professionalism and integrity.
Requirements:
Key Responsibilities (include but are not limited to):
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Prepare and serve alcoholic and non-alcoholic beverages according to company standards
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Verify guest identification and ensure compliance with all alcohol service laws and regulations
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Provide outstanding customer service to all guests and members
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Maintain cleanliness and organization of the bar, lounge, and service areas
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Restock liquor, beer, wine, mixers, garnishes, and bar supplies as needed
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Operate point-of-sale (POS) systems accurately and efficiently
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Handle cash, credit card transactions, tabs, and receipts responsibly
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Monitor guest behavior and notify management of any safety or compliance concerns
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Maintain knowledge of drink menus, specials, and promotional events
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Assist with lounge setup, breakdown, and special events
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Ensure all glassware, utensils, and equipment are properly cleaned and maintained
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Follow all company safety, sanitation, and responsible alcohol service procedures
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Work collaboratively with management and other team members
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Perform additional duties as assigned by management
Qualifications:
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Must be 21 years of age or older.
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High school diploma or equivalent preferred.
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Previous bartender experience preferred but not required.
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Strong communication and customer service skills.
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Basic knowledge of beer, liquor, wine, and non-alcoholic beverages.
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Reliable, punctual, and detail oriented.
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Basic math and computer skills required.
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Ability to work independently and as part of a team.
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Must pass a background check and drug test.
Physical Requirements:
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Ability to stand for extended periods of time.
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Must be able to lift up to 25 lbs occasionally.
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Ability to bend, reach, and handle routine bar duties.
