Our company is excited to welcome motivated and enthusiastic individuals to join our expansion team as AT&T Associates in Detroit, MI! In this pivotal role, you will be the face of our brand, playing a key part in connecting customers with our cutting-edge telecommunication and home entertainment services. As an AT&T Associate, you will have the opportunity to engage directly with customers, helping them find solutions that enhance their daily lives.
This on-site position is perfect for those who enjoy building relationships and providing excellent customer service. You will be responsible for promoting AT&T products and services, ensuring a seamless customer experience from start to finish. In addition to working closely with customers, you will also help organize and execute on-site events, enhancing our presence in the community.
Responsibilities:
- Connect with local business owners, decision-makers, and prospective customers throughout an assigned Detroit market.
- Build professional relationships through face-to-face conversations and consistent follow-up.
- Identify each business customer’s wireless, internet, connectivity, and communication needs.
- Explain AT&T products, services, promotions, and account options clearly and accurately.
- Recommend solutions based on the customer’s business requirements, preferences, and budget.
- Support new customer acquisition and assist clients throughout the account enrollment process.
- Conduct needs-based sales presentations and answer customer questions professionally.
- Maintain organized records of customer interactions, leads, follow-ups, and completed accounts.
- Stay informed about current AT&T service options, promotional offers, and industry developments.
- Participate in daily team meetings, campaign updates, sales training, and professional-development sessions.
- Collaborate with team members and leadership to achieve individual and campaign performance goals.
Benefits and Perks:
- Competitive weekly pay
- Performance-based earning potential offered
- Structured onboarding and comprehensive training program
- Clear opportunities for advancement based on performance and consistency
- Ongoing professional development and mentorship
- Travel reimbursement for business-related expenses
- Flexible scheduling options for full-time employees
- Supportive, team-oriented work environment
Qualifications:
- Are at least 18 years old.
- Work well independently while contributing to a collaborative team environment.
- Have reliable transportation to our office and assigned business market in Detroit
- Are available to work a full-time, in-person schedule.
- Communicate confidently and professionally with customers and business representatives.
- Are comfortable starting conversations and building relationships face to face.
- Demonstrate a strong work ethic, dependable attendance, and a positive attitude.
- Are coachable, solution-oriented, organized, and motivated by goals.
- Can manage multiple customer conversations and follow-up responsibilities.
If you're ready to embark on an exciting career journey with us, we'd love to discuss your goals! Take the first step towards a rewarding career as an AT&T Associate and apply today for consideration and review.
Job Type: Full-time
Pay: $1,350.00 - $1,650.00 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
Work Location: On the road
