Overview
At Out West Family Medicine, we believe great patient care starts with a supportive and positive workplace. We are seeking a friendly, dependable, and motivated Medical Assistant/Receptionist to join our team. This unique role combines front-office responsibilities with clinical support, offering the opportunity to build meaningful relationships with patients while working alongside a dedicated healthcare team.
We pride ourselves on maintaining a professional yet laid-back work environment where teamwork, mutual respect, and work-life balance are valued. As a family-oriented practice, we understand the importance of flexibility and strive to create a workplace where employees feel supported, appreciated, and empowered to succeed.
Join our dynamic healthcare team as a Medical Assistant/Receptionist, where your energy and dedication will directly impact patient care and clinic operations. In this vital role, you will serve as the first point of contact for patients, providing exceptional service while supporting clinical staff with essential medical tasks. This position offers an exciting opportunity to work in a friendly environment that values professionalism, compassion, and efficiency.
Duties
- Greet patients warmly, verify their information, and facilitate smooth check-in and check-out processes using Electronic Health Record (EHR) systems.
- Collect vital signs
- Phlebotomy strongly preferred (willing to train)
- Assist healthcare providers with clinical procedures such as administering medications and assistant with procedure set-up (pelvic exams, hormone pellets)
- Manage appointment scheduling, cancellations, and follow-up communications to optimize clinic flows
- Assisting with prescription and insurance communication as needed
- Ensure the clinic environment remains clean, organized, and stocked with necessary supplies to deliver high-quality patient care.
- Light office cleaning
- Occasional out of office tasks (local post office runs)
Skills
- Strong knowledge of medical terminology, anatomy, physiology, and basic life support principles.
- Experience working in clinics, hospital medicine units, urgent care centers strongly preferred
- Proficiency with EHR systems and medical administrative support functions such as intake processing and appointment management.
- Ability to perform clinical tasks including vital signs measurement, medication administration, phlebotomy (preferred), and basic inpatient/outpatient procedures.
- Excellent patient service skills
- Strong knowledge of electronic usage: texting, e-faxing, EHR, etc
- Strong preference for a medical assistant
Pay: $18.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Wellness program
Work Location: In person
