We are looking for a responsible on-site manager. We need someone who is friendly with a great attitude, to oversee and perform housekeeping and daily operations. Excellent customer service is our main priority so we expect attention to detail and a positive, productive outlook. Being motivated to always give 110% and taking pride in your work is a huge plus!
This Beautiful property has a apartment on site with a complete kitchen and will accommodate to a couple or one strong manager that understands doing what it takes to maximize occupancy/rate and fulfilling to the hotel needs while providing a perfect 10 experience.
We will train the right candidate but must have the drive and be able and willing to devote time into mastering the role
Duties and Responsibilities
- Check in/out guests Take reservations over the phone or via email. Must be polite and courteous
- Resolve guest issues and ensure guests receive outstanding customer service
- Oversee day-to-day operations and housekeeping
- Respond to inquiries regarding motel services, amenities, and policies
- Daily check all guest rooms, common areas, and hotel grounds meet standards of cleanliness, upkeep, and function
- Troubleshoot problems as they arise with a proactive attitude and mindset
- Perform/manage housekeeping duties as needed
- Process daily reports and nightly close-out reports
Requirements and Qualifications
- You must be able to live on-site - 1BD/1BA, furnished Suite is provided.
- Motel management experience preferred but will train the right candidate
- Excellent communication, phone etiquette, and customer service skills
- Outstanding problem-solving skills; capable of making quick yet sound judgments and decisions
- Candidates seeking this position must be willing to learn and be pro-active
- Candidates seeking this position must be self-starters (ability to take initiative).
- Ability to operate and learn computer software.
- Ability to identify problems, formulate a plan, and take action to have the issue corrected.
This position does include a kitchenette room as part of the position. We are looking for someone that will become a part of family and is focused on improving the property. We are flexible with schedule although there will be times were you will be required to fill in for shifts and may be required to work long days when short staffed.
We will train the right person who has the desire and focus to learn. Maintanance experience is a huge plus!
Job Type: Full-time
Pay: $30,100.00 - $41,000.00 per year
Benefits:
Experience:
- Hotel management: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Work Location: In person
