Job Title: Field Zone Manager
Company: First Rate Field Services
Location: New Orleans, LA
Worksite (Onsite/Hybrid/Remote): Remote
At First Rate Field Services, we’re not just filling a position – we’re looking for people who want to grow with us. If you’re someone who’s driven, excited to make an impact, and ready for the next step in your career, this could be your opportunity!
Company Overview
First Rate Field Services (FRFS) is an industry leader in residential property preservation. We are a full-service property preservation company that employs a boots-on-the-ground approach for lenders, servicers, mortgage bankers, private investors, and asset managers. Proudly veteran-run, FRFS emphasizes integrity and excellence in every project.
Our Commitment
FRFS is dedicated to its employees and fostering a strong, positive culture. With robust management support, we offer:
- Excellent PTO Package (available after 60 days)
- Competitive Salary with incredible advancement opportunities
- Randomized Incentives
- Energetic Atmosphere
Job Summary
As a Field Zone Manager at FRFS, you’ll oversee vendor communication, source subcontractors, and support management on project timelines, quality standards, and customer satisfaction. Responsibilities include quality assurance, managing inquiries, and optimizing workload through software tools. Success in this role requires strong communication, organizational skills, and a proactive problem-solving approach, along with prior sales experience, software proficiency, and a quiet, focused work-from-home environment.
Position Responsibilities
Your key responsibilities will include:
- Vendor Communication: Engage with vendors regarding timeline adherence, quality standards, and pricing negotiations.
- Subcontractor Sourcing: Identify and source local subcontractors to complete assigned projects within the territory.
- Management Support: Address management inquiries concerning billing, timelines, and report problem areas.
- Quality Assurance: Conduct photo reviews of completed jobs and maintain interaction with field representatives.
- Customer Satisfaction: Enhance satisfaction by adhering to timelines and quality standards.
- Continuous Learning: Stay informed about department-specific tasks and utilize internal software systems and Microsoft Office for workload management.
- Additional Duties: Perform other assigned tasks as required.
Knowledge, Skills, and Abilities
To thrive in this role, you should possess:
- Effective communication skills (both oral and written)
- Previous sales experience
- Ability to quickly learn company and client software
- Strong prioritization and workload management skills
- Positive problem-solving approach and efficient negotiation skills
- Strong organizational and customer service abilities
- Proficiency in computers and software applications
- A quiet work-from-home environment with high-speed internet and minimal distractions
Job Details
Benefits
- Dental Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Vision Insurance
Schedule
- Shift: 8-hour shift
- Days: Monday to Friday, with weekends as needed
To learn more about us and apply, please visit our website at First Rate Field Services and submit your resume, cover letter (including salary requirements), and professional references.
Thank you for your interest; we look forward to unleashing our potential together!
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Remote
