Description:
WhirlyBall is currently seeking extraordinary Front of House Supervisor to join our team. This is a phenomenal role for you if you love a fast-paced and dynamic environment. To be a part of our team at WhirlyBall, it means that you are friendly, upbeat and highly motivated.
What is WhirlyBall?
Picture a combination of lacrosse and bumper cars played by two teams of five alongside eight bowling lanes, a four-lane VIP bowling suite, hyper bowling, a laser tag area, private event space and our flagship restaurant, The Pivot Room. We pride ourselves on crafting a space where you can come get your game-face on or relax with some food and beverage. We are an equal opportunity employer. For additional information, please visit: www.whirlyball.com
What you’ll do:
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Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
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Support, train, and communicate with the Front of House staff and management
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Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
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Comply with all safety and sanitation guidelines and procedures
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Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
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Get along well with others and be a team player
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Assist the Operations Managers as needed
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Must have flexible availability and be available to work on weekends
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Other duties will be assigned as needed
Requirements:
Who you are:
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At least 3 years of restaurant experience
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Proficient in email, document/spreadsheet programs
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Proven leadership skills, a plus
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Strong written and verbal communications skills
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Strong understanding of cash handling policy and procedures
The Perks:
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Competitive compensation
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Great Whirlyball Activity Benefits
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In-depth training to set you up for success
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Great opportunity for growth in the venue industry as well as performance industry