About us
At Restore Health & Pain Treatment Group our employees are considered an important part of our healthcare team. We value each employee and strive to provide a sense of belonging with opportunities for growth and recognition of your individual talents. Our ideal candidate will bring positive energy, a strong work ethic, and a heart for helping our patients with compassion.
Benefits Include:
- Work-Life Balance with a 4 Day Work Week, No Evenings or Weekends
- Full time position M-Thursday 7am-5pm
Job Overview
This front desk position requires a customer service-oriented attitude. You will be responsible for incoming clinic calls, routing calls to the appropriate department when needed, scheduling follow-up appointments, collecting co-pays, and patient check-out. Additionally, you may direct incoming patient triage calls to the appropriate provider-medical assistant team.
Ideal Qualities:
- Experience with EMR
- Excellent communication and customer service skills
- Able to multitask
- Present a positive attitude and professional appearance
Responsibilities and Duties:
- Checks patient out after appointments and schedules patients for follow up appointments
- Identify situations that require medical triage and route calls to the appropriate team
- Verifies patient information and updates it, if needed
- Provides patients with appropriate documents as indicated on checkout form
- Competent with basic office equipment including computers, scanners, fax and phones
Qualifications:
- Minimum of High School diploma
- Previous medical office experience preferred
- Strong customer service skills, strong understanding of HIPAA rules, medical terminology, organized, attention to detail
- Flexible, organized, dependable, team player, eager to learn, ability to problem solve
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
