Position Overview: Set up of banquet room and serve food and/or beverages in a friendly, courteous and professional manner according to Hilton Hospitality high standards of quality.
Essential Job Functions:
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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Serve food and/or beverage in the order and to the expectation of service standards and Supervisor to ensure consistency throughout banquet function.
- Replenish beverages as necessary, and check with guests for overall satisfaction
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Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
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Set up banquet room as instructed by Supervisor to include linen, service-ware and glassware
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Attend roll call meetings before events to learn function particulars, including guest and hotel expectations
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Greet guests and respond to requests in a friendly and courteous manner
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Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
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Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function
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Other duties and responsibilities as assigned
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The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
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Maintain a safe work environment for co-workers and a safe hotel for guests
