Job Description & Performance Expectations
The goal of our Tennis department is to encourage, coach and educate our members on all of the aspects of tennis. As a Tennis Teaching Pro, you are responsible for motivating and inspiring clients by setting goals, providing feedback and accountability and creating enjoyable and effective tennis experiences. This position would have the opportunity to work with both adults and junior players of all levels, but with a larger quantity of hours within junior programming. This is not a behind the scenes position – you are on the front-line letting your personality shine, connecting with members, offering complimentary advice, teaching lessons/classes and helping clean and maintain tennis equipment. You have an incredible opportunity to make a difference in people’s lives. WAC employees are friendly, high-energy, and ambitious, which align with the WAC Career Culture (https://www.thewac.com/careers) of delivering positive member experiences.
Compensation/Benefits Overview
20+ hours/week are available immediately with the opportunity to grow into a 30+ hours/week (Part-Time Benefit Eligible - PTBE) position. PTBE individuals have access to Insurance (Health/Vision/Dental), 401K, Childcare, amongst other things. All on-court activities are commission-based with opportunity to earn higher percentages with increased hours/leadership.
Daily Operations
- Display a member first attitude by not only being raving fans of WAC, but also for creating raving fans; we are all responsible for attracting and retaining members.
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Be visible and interact regularly with clients and members using smile, name and eye contact.
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Acknowledge all members, especially the ones on the tennis courts.
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Offer assistance, correction and advice when appropriate to members.
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Conduct daily walk through of the tennis areas to ensure safe conditions.
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Attend tennis meetings and Programming WAC University sessions.
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Conduct personal training sessions according to WAC standards; confirm all appointments.
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Help clean and maintain all tennis equipment.
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Keep members informed of tennis etiquette; strive to say yes whenever possible.
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Follow all responsibilities assigned by the Programming Manager and General Manager.
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Be available for regular communication with Team Members and Programming Manager.
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Follow all tennis department policies and procedures.
Additional Tennis Nuts & Bolts
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Daily lesson plans
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On Court teaching
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Communication with clients/ emails, texts & phone call
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Daily sheets and jr. attendance sheets
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Staying up with current information from Tennis Team Lead and Tennis Manager
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Communicate with front desk any updates/changes in classes
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Community outreach
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Certification resources for continuing education
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Communicate with jr. assistants
- Maintain teaching carts with playable balls and recycle dead balls
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Report Cards
