Are you highly organized, compassionate, and energized by fast-paced environments? We are seeking a Resident Care Coordinator to help support the daily operations of our resident care department while ensuring an exceptional experience for residents, families, and team members.
This is an excellent opportunity for someone with experience in senior living, healthcare coordination, scheduling, or resident services who enjoys balancing people, operations, and teamwork in a meaningful setting.
What You’ll Do
As the Resident Care Coordinator, you will serve as a key operational support partner to the Resident Care Director and leadership team. You’ll help coordinate staffing, support resident service operations, assist with onboarding and administrative processes, and ensure smooth day-to-day communication across departments.
Key Responsibilities
Staffing & Scheduling Coordination
- Coordinate daily staffing schedules for Resident Assistants, Medication Technicians, and direct care staff
- Manage call-offs and assist with securing shift coverage
- Maintain schedules, PTO requests, and staffing adjustments
- Monitor overtime and staffing trends and communicate concerns to leadership
Resident Care & Service Coordination
- Support admissions, discharges, and resident transfers
- Coordinate communication with hospice providers, pharmacies, and external partners
- Assist with non-clinical care coordination and service updates
- Promote effective shift-to-shift communication for continuity of care
Administrative & Operational Support
- Maintain organized resident documentation and records
- Assist with incident tracking and reporting processes
- Support survey readiness and regulatory documentation
- Provide front office and phone support as needed
Leadership & Team Support
- Assist with onboarding coordination and training logistics
- Support payroll/timecard review processes
- Help maintain staffing and operational reports
- Serve as a communication liaison between departments, staff, and families
Required Qualifications
- High school diploma or equivalent
- Strong organizational and multitasking skills
- Excellent communication and problem-solving abilities
- Ability to work in a fast-paced healthcare or senior living environment
- Ability to maintain confidentiality and professionalism
Preferred Qualifications
- Experience in senior living, personal care, assisted living, or healthcare
- Previous scheduling, staffing coordination, or administrative support experience
- Associate degree or coursework in healthcare administration, business, or related field
Certifications
- Medication Administration Certification (required within 30 days of hire)
- CPR/AED & First Aid Certification (required within 30 days of hire)
Why Join Our Team?
- Meaningful work that positively impacts residents and families
- Supportive leadership and collaborative team environment
- Opportunity to grow within senior living and healthcare operations
- Dynamic role with variety and purpose every day
- Competitive pay and benefits package
If you are passionate about supporting quality resident care while helping operations run smoothly, we encourage you to apply today!
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
