Location: Nashville, Tennessee
Schedule: Day and night shifts available
Employment Opportunities: Full-time, part-time and PRN opportunities may be available
Experience: Direct experience caring for bedbound clients is required
At Helping Hearts USA LLC, we believe compassionate caregivers are the heart of everything we do. Every gentle interaction, helping hand and dependable visit can bring comfort, dignity and peace of mind to a client and their family.
We are seeking experienced, attentive and dependable caregivers to support a bedbound client in Nashville. This client requires hands-on assistance with personal care, repositioning, toileting, incontinence care, hygiene and other activities of daily living.
Both day and night shifts are available. Exact shift times, lengths and available days will depend on the client’s care plan and current scheduling needs.
The ideal caregiver will understand that caring for a bedbound client requires patience, attention to detail, physical capability and a strong commitment to protecting the client’s comfort, privacy, dignity and safety.
Applicants must have direct professional experience caring for clients who are bedbound or require extensive hands-on assistance.
Applicants should be experienced with:
Bed baths and personal hygiene
Toileting and incontinence care
Perineal care
Changing protective undergarments
Dressing and grooming
Oral care
Bed mobility and repositioning
Pressure relief and comfort measures
Changing bed linens with the client in bed
Meal preparation and feeding assistance
Hydration reminders and monitoring
Skin observation
Safe body mechanics
Fall prevention and safety monitoring
Supporting clients with limited or no independent mobility
Following written care plans
Accurately documenting completed care
Experience using a gait belt, Hoyer lift or other approved transfer equipment is strongly preferred. Caregivers may only use equipment after completing required training and receiving authorization.
The selected caregivers may be responsible for providing complete assistance with activities of daily living, including:
Providing bed baths or other approved bathing assistance
Assisting with personal hygiene
Providing respectful toileting and incontinence care
Changing protective undergarments as needed
Completing perineal care after toileting or incontinence episodes
Assisting with dressing and undressing
Providing grooming, hair care and oral care
Maintaining clean, dry and comfortable bedding
Changing linens when soiled or according to the care plan
Keeping the client’s immediate care area clean and organized
Protecting the client’s privacy and dignity throughout all personal care
Caregivers must communicate respectfully, explain care before beginning and encourage the client to participate to the extent safely possible.
Because the client is bedbound, proper repositioning and comfort monitoring are essential parts of the assignment.
Responsibilities may include:
Repositioning the client according to the approved care plan
Assisting the client from side to side in bed
Using pillows or approved positioning supports
Helping maintain safe and comfortable body alignment
Monitoring for redness, swelling, bruising or skin concerns
Keeping bedding clean, dry and free from wrinkles
Reporting pain or discomfort during movement
Using approved body mechanics to protect both the client and caregiver
Requesting assistance when repositioning cannot be completed safely
Caregivers must never pull, drag or reposition the client in an unsafe manner.
Any redness, skin breakdown, open area, swelling, bruising, unusual warmth, pain or other concern must be reported to the Helping Hearts office immediately and documented according to company procedures.
Although the client is bedbound, some assignments may require transfers or the use of approved mobility equipment according to the care plan.
Responsibilities may include:
Assisting with bed mobility
Helping the client move between the bed and an approved chair or wheelchair
Using a gait belt when directed
Assisting with safe positioning in a wheelchair
Using a mechanical or Hoyer lift when required
Following all one-person or two-person assistance requirements
Checking equipment before use
Following all transfer and fall prevention instructions
Requesting assistance when a transfer cannot be completed safely
Caregivers must never attempt an unsafe transfer or use a Hoyer lift, mechanical lift, gait belt or other equipment without the required knowledge, training and authorization.
Depending on the care plan, caregivers may also be responsible for:
Preparing appropriate meals and snacks
Assisting with feeding when required
Encouraging regular fluid intake
Observing and documenting food and fluid intake
Following dietary instructions and client preferences
Washing dishes and cleaning the meal preparation area
Completing light housekeeping
Washing and folding the client’s laundry
Changing bed linens
Removing trash
Organizing care supplies
Keeping the client’s immediate environment clean and free from safety hazards
Caregivers must immediately report difficulty swallowing, coughing during meals, refusal to eat or drink, vomiting or other significant concerns.
Helping Hearts provides non-medical personal support. Caregivers must remain within their authorized responsibilities and follow the client’s approved care plan.
Responsibilities may include:
Providing medication reminders
Assisting with approved blood glucose monitoring when included in the care plan
Documenting readings when required
Observing food and fluid intake
Monitoring the client’s physical, emotional and behavioral condition
Reporting pain, swelling, bruising, redness or skin concerns
Reporting changes in breathing, alertness, appetite, mobility or behavior
Following established emergency and office notification procedures
Completing accurate electronic documentation during every shift
Caregivers must immediately contact the Helping Hearts office regarding any significant change in the client’s condition. Caregivers must not assume that another person has already reported the concern.
Day shift responsibilities may include:
Assisting with the client’s morning routine
Providing a bed bath and personal hygiene
Assisting with dressing and grooming
Providing toileting and incontinence care
Repositioning the client according to the care plan
Preparing meals and assisting with feeding
Encouraging hydration
Changing linens and completing laundry
Completing light housekeeping
Providing companionship and meaningful engagement
Monitoring the client’s condition and comfort
Completing required documentation in real time
Day shift caregivers must remain attentive and actively complete all responsibilities listed in the client’s care plan.
Night shift caregivers must remain fully awake, alert and attentive throughout the entire shift.
Nighttime responsibilities may include:
Completing scheduled safety and comfort checks
Repositioning the client according to the care plan
Providing toileting and incontinence care
Changing protective undergarments and soiled linens
Monitoring the client’s breathing, comfort and overall condition
Providing medication reminders when scheduled and authorized
Keeping the client’s immediate environment clean and safe
Completing approved nighttime household responsibilities
Responding immediately when the client needs assistance
Preparing the client and care environment for the morning routine
Documenting all care, observations and concerns in real time
Sleeping, napping, dozing, lying down to rest or closing your eyes for extended periods is strictly prohibited, even when the client is sleeping.
Failure to remain awake and attentive may result in immediate removal from the assignment and additional corrective action, up to and including termination.
Caring for a bedbound client can be physically demanding. Applicants must be able to safely perform the essential responsibilities of the position, with or without a reasonable accommodation.
Physical responsibilities may include:
Standing, walking or sitting for extended periods
Frequently bending, reaching, turning and twisting
Kneeling or squatting when necessary
Assisting with bed mobility and repositioning
Supporting the client’s body safely during personal care
Changing bed linens while the client remains in bed
Pushing or maneuvering a wheelchair
Using approved transfer equipment
Handling laundry, household supplies and care equipment
Responding promptly during emergencies or changes in condition
Remaining awake and attentive throughout night shifts
Applicants must disclose any limitation that could prevent them from safely providing the required care before accepting the assignment.
Reasonable accommodations will be considered in accordance with applicable law.
Care will be provided in a client setting in Nashville, Tennessee.
Applicants should understand that:
Family members or other approved individuals may be present.
Approved safety cameras or monitoring equipment may be present.
Caregivers must not move, unplug, cover or interfere with safety equipment.
Caregivers must maintain client confidentiality.
Caregivers must respect the client’s home, belongings, privacy and preferences.
Caregivers must follow all household, care plan and safety requirements.
Caregivers must disclose pet allergies, smoke sensitivities or other environmental restrictions before accepting the assignment.
Transportation and parking conditions may vary by location.
Unauthorized visitors, children and pets are not permitted during shifts.
Day and night shifts are available. However, specific hours and assignments depend on:
The client’s current care needs
The requested schedule
Caregiver experience and qualifications
Caregiver availability
Assignment compatibility
The client’s location
Transportation and travel distance
Client and family preferences
Changes in the client’s condition or service needs
Full-time, part-time or PRN status does not guarantee a particular schedule or number of weekly hours. Client schedules may increase, decrease, change or end based on the client’s needs and preferences.
Applicants must provide their complete availability and clearly state whether they are available for day shifts, night shifts, weekends and short-notice coverage.
Once a caregiver accepts an assignment, dependable attendance and completion of the entire scheduled shift are required.
Caregivers must never leave the client before the scheduled end of the shift without authorization from the Helping Hearts office.
Applicants must:
Be at least 18 years old.
Possess a high school diploma, GED or equivalent.
Have professional caregiving, personal care, home care or related experience.
Have direct experience supporting a bedbound client.
Demonstrate compassion, patience, professionalism and dependability.
Be comfortable providing complete personal care.
Be experienced with toileting and incontinence care.
Be able to reposition and assist the client safely.
Follow written care plans and verbal office instructions.
Communicate professionally with the client, family and office staff.
Complete accurate electronic documentation during every shift.
Have reliable access to a smartphone.
Maintain client confidentiality.
Remain attentive and awake throughout every assigned shift.
Follow all attendance, call-off, confirmation, clock-in and clock-out requirements.
Safely perform the essential responsibilities of the assignment.
Complete all required orientation, training and assignment-specific instruction.
Immediately report changes in condition, incidents, injuries and safety concerns.
Applicants must have:
A valid driver’s license
Active automobile insurance
Reliable personal transportation
An acceptable driving record
The ability to travel consistently to the client’s Nashville location
The ability to transport the client when required and authorized
Caregivers must immediately report any change affecting their driver’s license, insurance, vehicle availability or ability to travel to the client safely.
Applicants must:
Complete a comprehensive background check covering up to 15 years, where legally permitted.
Complete required abuse, neglect and sex offender registry checks.
Complete a pre-employment drug screening when applicable.
Participate in random drug screening when required by company policy.
Provide complete and accurate application information.
Report any criminal charge or legal change that may affect their ability to provide safe care.
Have no disqualifying history related to abuse, neglect, exploitation, theft, fraud, violence, weapons or other offenses that would prevent safe employment, subject to applicable laws and individual review.
All employment offers are contingent upon satisfactory completion of required screenings, reference checks, employment verifications and the onboarding process.
Applicants must possess and present physical copies of all required employment documents before advancing through the interview and hiring process.
Applicants must bring the following documents to their scheduled document-verification appointment:
A valid government-issued photo identification
A valid and current driver’s license
A Social Security card
A birth certificate
Proof of high school completion, GED or equivalent
Current automobile insurance documentation
Any professional licenses or certifications applicable to the position
Any additional state, client or assignment-specific documentation requested by Helping Hearts
Applicants must also provide:
A complete five-year employment history
Five professional references
Current contact information for all references
No friends or family members as professional references
Required payroll and tax information
Complete and accurate application information
Digital screenshots, photographs displayed on a telephone, expired documents or unreadable copies may not be accepted for company verification requirements.
Applicants who do not have the required physical documents available may have their appointment rescheduled until the required documents can be presented.
For privacy and identity protection, applicants should not text or email photographs of their Social Security card, birth certificate or other sensitive identity documents.
For federal Form I-9 verification, applicants may present any acceptable document or combination of documents authorized under federal law. Helping Hearts will not require a particular Form I-9 document when another legally acceptable option is provided.
Caregivers must:
Arrive on time for every scheduled shift.
Confirm assignments according to company procedures.
Maintain reliable telephone communication with the office.
Respond promptly to scheduling communications.
Notify the office immediately if an emergency affects their ability to report to work.
Follow all attendance and call-off procedures.
Remain at the client’s location until the scheduled end of the shift or until properly relieved.
Never leave the client unattended when supervision is required.
Clock in and out from the approved client location.
Accurately document all services provided.
Notify the office if the client or family asks them to arrive late, leave early or change the scheduled hours.
Caregivers must arrive clean, prepared and professionally dressed.
The required uniform includes:
Solid navy-blue scrubs
Closed-toe and closed-heel shoes
Clean and professional appearance
Hair secured when necessary for safety
No strong fragrances
Appropriate personal hygiene
Required personal protective equipment when applicable
Caregivers must maintain the required professional appearance throughout every shift.
Day and night shift opportunities
Full-time, part-time and PRN opportunities may be available
Assignment matching based on experience and availability
A supportive and team-focused work environment
Orientation and ongoing training
Opportunities for professional development
The chance to build a meaningful client relationship
The opportunity to make a genuine difference in the life of a client and family
Submit your resume along with a complete description of your caregiving experience, qualifications and availability.
Please clearly explain your experience with:
Bedbound clients
Bed baths
Toileting and incontinence care
Repositioning and bed mobility
Gait belts
Hoyer or mechanical lifts
Day shifts
Night shifts
Weekend availability
To apply or learn more, call or text our main hiring number at 615-645-3999 anytime.
Helping Hearts USA LLC is an equal opportunity employer. We celebrate diversity and are committed to maintaining an inclusive workplace for all employees.
If you are an experienced, compassionate and dependable caregiver who is prepared to provide attentive care to a bedbound client in Nashville, apply today and become part of the Helping Hearts team!
