Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will ensure smooth front desk operations, manage patient appointments, handle medical records with care, and support clinical staff with administrative tasks. Your enthusiasm and attention to detail will contribute to delivering exceptional patient service and maintaining efficient clinic workflows. This paid position offers an exciting opportunity to grow your career in a fast-paced medical environment while making a positive impact on patient care.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service while managing check-in and check-out procedures.
- Schedule appointments accurately using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth.
- Verify patient insurance information, process payments, and handle medical collections with professionalism.
- Maintain and update patient records in compliance with HIPAA and clinical confidentiality policies.
- Review documentation for accuracy, ensuring proper coding with CPT, ICD-9, ICD-10, and ICD coding standards for billing purposes.
- Answer incoming phone calls with courteous phone etiquette; direct calls appropriately and manage appointment reminders.
- Support clinical staff by preparing care plans documentation and assisting with medical record management.
- Utilize Microsoft Office tools for administrative tasks such as data entry, report generation, and correspondence.
- Manage electronic health records (EHR) systems like eClinicalWorks or Athenahealth efficiently to ensure seamless health information management.
- Perform clerical duties including typing with 10-key accuracy, filing documents, and maintaining organized medical files.
- Ensure compliance with health insurance requirements such as Medicare guidelines during billing processes.
Experience
- Prior clinic experience or medical office experience is highly preferred; familiarity with front desk operations is a plus.
- Strong computer skills including proficiency in EMR/EHR systems like Epic, Meditech, or Athenahealth.
- Knowledge of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and health insurance procedures such as Medicare billing.
- Excellent customer service skills combined with professional phone etiquette and effective communication abilities.
- Bilingual abilities are a valuable asset to serve diverse patient populations effectively.
- Demonstrated clerical experience supporting medical administrative functions in a healthcare setting.
- Ability to handle sensitive information confidentially while adhering to HIPAA regulations.
- Strong organizational skills with the capacity to multitask in a fast-paced environment while maintaining attention to detail.
Join us in delivering compassionate healthcare support through efficient administrative excellence!
Pay: $15.00 - $22.00 per hour
Benefits:
- Flexible schedule
- Free parking
Work Location: In person
