The Program Coordinator of Veterans Services will be responsible for the efficient delivery of veterans’ benefits by providing critical and direct program oversight. The Program Coordinator for Veterans Affairs will manage: all veteran’s affairs applications and packets; separation documents; course load alignment to eligible benefits; and benefits certification. The Program Coordinator provides autonomous oversight for the outreach, implementation, and management functions for Veterans Affairs. This position serves as an institutional and regulatory liaison with federal, state, or local stakeholders, a program policy expert, and a senior Financial aid and Veteran’s Affairs project manager.
Applicants are encouraged to apply promptly, as this posting may be taken down before the listed closing date once adequate candidate interest has been reached.
1. Independently manages the implementation, critical and direct oversight, and regulatory processes for Veterans Affairs benefits.
2. Serves as a certifying official for veteran's benefits.
3. Coordinates the assessment activities for Veterans Affairs, including setting goals and priorities, clarifying policy, and developing internal control procedures.
4. Serves as the primary Veterans Affairs policy and implementation liaison between the Financial Aid/Veteran Affairs Office and applicable federal, state and local entities.
5. Serves as an institutional program subject-matter expert for Veterans Affairs, including all applicable federal, state, and institutional regulations and administrative responsibilities.
6. Maintains library of educational and career information; reviews and updates information as necessary.
7. Designs, schedules, and facilitates training sessions for faculty.
8. Assists in coordinating visits of prospective students to College; answers questions and provides information regarding admission requirements to prospective students.
9. Maintains records and files; updates information and pulls inactive files.
10. Serves as an institutional program subject-matter expert for Veterans Affairs, including all applicable federal, state, and institutional regulations and administrative responsibilities.
11. Establish strategies for the effective delivery of VA program benefits to students to support institutional retention and recruitment goals.
12. Assist Assistant Director of Veteran Affairs in Colleague, including the following modules: communications management, and satisfactory academic progress
13. Other duties as assigned
Knowledge, Skills, Abilities, and Worker Characteristics:
- Strong Organizational, accounting and analytical skills
- Expertise in the implementation of financial aid and veterans’ affairs policies and programs
- Knowledge of applicable financial aid federal and state statutes and regulations governing assistance programs
- Strong computer and technology skills and knowledge of financial aid software applications
- Ability to identify challenges and implement solutions
- Excellent oral and written communication skills
- Knowledge of CPCC enrollment processes and requirements
Working Conditions:
Typical office environment
