Front Desk Receptionist
Henley Style Pet Grooming
Henley Style Pet Grooming is a Japandi-inspired, boutique dog grooming salon focused on calm energy, thoughtful service, and elevated client experience. We are looking for a professional, reliable, and composed Front Desk Receptionist who can confidently manage a fast-paced salon environment while providing warm, polished customer service.
Position Details
- Part-time
- 8+ hours per week
- Weekend or Sunday availability required
- In-person position
Responsibilities
- Greet clients and pets with professionalism and warmth
- Check in and check out 25–50 clients per shift
- Accurately process payments and explain services and pricing
- Manage appointments, schedules, and daily flow at the front desk
- Communicate clearly with groomers and management
- Navigate client concerns or difficult situations calmly and respectfully
- Maintain a clean, organized, and serene front desk area
- Uphold Henley Style’s brand standards and salon policies
Qualifications
- Prior receptionist, front desk, or customer service experience preferred
- Comfortable handling high-volume client flow
- Strong communication and problem-solving skills
- Calm under pressure and able to de-escalate tense situations
- Detail-oriented, punctual, and dependable
- Professional appearance and demeanor
- Love for dogs is a must
Ideal Candidate
You are someone who:
- Thrives in a structured but fast-paced environment
- Can balance empathy with firm boundaries
- Represents a luxury brand with grace and confidence
- Understands that the front desk sets the tone for the entire salon
Why Henley Style?
Henley Style is more than a grooming salon—it’s an experience. We value intentional design, calm energy, and respectful communication for both clients and pets. If you enjoy working in a refined environment where professionalism truly matters, we’d love to meet you.
Job Type: Part-time
Pay: $19.00 - $20.00 per hour
Benefits:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Receptionist: 1 year (Preferred)
Work Location: In person
