At Chick-fil-A, the Dining Room is more than just a place to eat—it’s where genuine hospitality comes to life.
As a Dining Room Host/Hostess, you will play a key role in creating a clean, comfortable, and welcoming environment where every guest feels cared for. This position is responsible for delivering remarkable guest experiences by combining attentive hospitality with a strong commitment to cleanliness and detail. This role is ideal for someone who takes pride in serving others, enjoys staying active, and notices the small things that make a big difference.
Key Responsibilities:
Guest Experience & Hospitality
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Create a warm and welcoming environment by greeting and engaging with guests in a genuine way
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Proactively check on guests to ensure their needs are met and their experience is exceptional
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Anticipate guest needs by offering refills, clearing trays, and providing additional items before being asked
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Respond to guest questions or concerns with care, urgency, and professionalism
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Represent Chick-fil-A’s commitment to “second-mile service” in every interaction
Dining Room Care & Cleanliness
- Maintain a spotless dining room by cleaning and sanitizing tables, chairs, booths, and high-touch surfaces
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Quickly clear, clean, and reset tables to keep seating readily available for guests
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Routinely monitor and maintain restrooms to ensure cleanliness, organization, and proper stocking
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Manage trash and recycling to keep all areas neat and presentable
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Uphold all food safety and sanitation standards with consistency and attention to detail
Team Support & Attention to Detail
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Continuously observe the dining room to identify opportunities to serve guests or improve cleanliness
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Work with a sense of urgency while maintaining a positive and calm demeanor
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Support team members as needed to ensure smooth restaurant operations
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Take initiative to go above and beyond in both service and presentation
Qualifications:
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Passion for serving others and creating positive guest experiences
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Strong attention to cleanliness and detail
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Friendly, outgoing, and approachable personality
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Ability to multitask and stay focused in a fast-paced environment
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Dependable and team-oriented
What Success Looks Like:
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Guests consistently experience a clean, comfortable, and inviting dining environment
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Guests feel genuinely welcomed and cared for during their visit
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The dining room operates smoothly, with minimal wait time for clean tables
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Cleanliness and hospitality standards are upheld at all times
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You actively contribute to a culture of hospitality, teamwork, and excellence
This role goes beyond cleaning—it is about creating a memorable dining experience through attentiveness, warmth, and pride in maintaining a space where guests feel valued and comfortable. Every detail matters, and every interaction is an opportunity to serve.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $20.00 / hour
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
