Masis Professional Group is recruiting on behalf of a highly recognized, fast-paced machining and fabrication manufacturer serving the life sciences industry. The company is known for its elite product offerings, loyal customer base, and strong market reputation.
Position Summary:
The Head of Operations is a senior leadership role responsible for overseeing all day-to day operations across the organization, ensuring alignment, accountability, and consistent execution across manufacturing, procurement, and service functions. This role is ideal for a driven, hands-on leader who thrives in scaling operations, building systems, and translating strategic vision into measurable results.
Key Responsibilities:
Operational Leadership
- Oversee daily operations across manufacturing, procurement, service delivery, and cross-functional teams
- Ensure departments are properly structured, staffed, and operating efficiently
- Own capacity planning, production scheduling, and delivery performance
- Maintain high standards of quality, safety, and customer satisfaction
- Lead hiring, onboarding, development, and performance management of operations staff
Performance & Financial Management:
- Own and manage operational KPIs; lead weekly performance and scorecard reviews
- Partner with Finance to manage budgets and departmental P&L accountability
- Identify and execute opportunities for cost reduction, margin improvement, and efficiency gains
- Align forecasting and operational execution with Sales and Finance teams
Process & Systems Improvement:
- Develop, document, and enforce standard operating procedures (SOPs)
- Implement scalable, repeatable processes to reduce reliance on reactive problem-solving
- Improve cross-functional coordination between Sales, Engineering, Operations, and Service
- Lead continuous improvement initiatives focused on quality, throughput, and operational reliability
Leadership & Vision:
- Serve as the operational leader, translating company strategy into execution
- Drive accountability and alignment across all departments
- Lead structured meetings, including weekly performance reviews and problem-solving sessions
- Ensure consistent focus on priorities, goals, and key initiatives
- Act as the primary decision-maker and escalation point for operational matters
Qualifications:
- 10+ years of experience in operations, general management, or senior leadership roles
- Proven experience in manufacturing, machining, fabrication, or technical environments (life sciences or biotech preferred)
- Demonstrated success in scaling operations and leading high-performing teams
- Strong financial and operational acumen, including KPIs, budgeting, and margin management
- Ability to drive accountability, execution, and results across teams
- Confident decision-maker with the ability to operate in complex, fast-paced environments
- Excellent communication and leadership skills
Preferred Qualifications:
- Experience working within the Entrepreneurial Operating System (EOS) or similar business frameworks
- Background in engineering-led or highly technical organizations
Key Attributes:
- High ownership mindset with a results-driven approach
- Low ego leadership style with strong team orientation
- Proactive problem-solver who removes obstacles and drives progress
- Highly organized with a focus on execution and follow-through
- Ability to evaluate risks, improve plans, and ensure successful implementation
Compensation & Benefits:
- Competitive salary (commensurate with experience)
- Comprehensive benefits package
- Opportunity to make a significant impact in a growing organization
If interested in this position, please submit your resume for consideration.
