About Reve Med Spa:
Reve Med Spa is a medical spa offering luxury experiences with clinical results. We are dedicated to helping our clients relax, restore, and rejuvenate with personalized wellness and aesthetic services. Our tranquil, upscale space and supportive team make us a standout in the Metro Detroit’s self-care scene.
Job Overview
We are seeking a detail-oriented and friendly Medical Spa Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations, providing exceptional customer service, and ensuring smooth administrative processes within our medical facility. Social media skills are a plus! This role is crucial in creating a welcoming environment for patients while efficiently handling scheduling, client management, consent forms, and other clerical tasks.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage scheduling, coordinating appointments for patients with various providers.
- Utilize software for patient records management and appointment tracking.
- Assist with clerical duties including filing, data entry, and maintaining patient confidentiality.
- Demonstrate proficiency in 10 key typing to ensure accurate data entry.
- Provide exceptional customer service by addressing patient concerns and questions promptly.
- Assist with Retail Inventory Reports
- Maintain business email
- Lead generation follow-through
- Cross-market other services that would benefit clients when relevant
- Assist with graphic design for socials when there is down-time
- Cross-communication with departments when treatment areas need attending whether it is a swiffer of floors or a restock areas
- Light cleaning work at end of day: taking trash out
- Managing business bank according to company policy
Experience
- Previous experience in an upscale medical spa administrative support is required for consideration
- Familiarity with Vagaro Software other relevant/similar spa software
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent communication skills to interact effectively with patients and staff.
- A background in customer service will enhance your ability to provide outstanding support.
- Experience with administrative duties like client follow-up, business email management, lead-generation on socials
- Previous experience with social media management is a plus
Join our dedicated team where your contributions will make a difference in the lives of our patients. We look forward to welcoming a new Medical Spa Receptionist who shares our commitment to quality care and service excellence.
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Free parking
- Professional development assistance
Application Question(s):
- Can you commute reliably to our location?
- Can you commit to working weekends (friday/saturday)?
- Do you have 2+ years of experience in a medical spa?
Work Location: In person
