We're not looking for someone to fill a truck we're looking for someone to grow with us. As MJ Electric & Refrigeration continues to expand throughout Rhode Island and Massachusetts, you'll have the opportunity to work on a wide variety of commercial HVAC, refrigeration, and mechanical systems while building a long-term career.
We offer challenging commercial and industrial work, a supportive team environment, and leadership that understands the trade because we've spent decades working in it ourselves.
POSITION SUMMARY
The HVAC/R Service & Installation Technician is a skilled field professional responsible for servicing, repairing, and installing HVAC and commercial refrigeration systems for commercial customers. This is a hands-on, customer-facing role that requires solid technical ability, a professional attitude, and a genuine commitment to doing quality work.
CORE RESPONSIBILITIES
Service & Repair-
Diagnose and troubleshoot HVAC/R system malfunctions including heating, cooling, ventilation, and refrigeration equipment
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Perform repairs on furnaces, heat pumps, air handlers, condensing units, refrigeration systems, and related components
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Conduct routine preventive maintenance on all system types per manufacturer specifications and company standards
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Recover, handle, and recharge refrigerants in compliance with EPA Section 608 regulations
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Read and interpret wiring diagrams, schematics, and equipment manuals to guide diagnostic and repair work
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Test repaired systems to confirm proper operation before leaving the job site
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Accurately complete all work orders, service reports, and time logs
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Identify additional repairs or improvements needed and communicate findings clearly to the service manager
Installation-
Install new HVAC/R equipment including Rooftop Units, Variable Refrigerant Flow (VRF/VRV) systems, chillers, split systems, heat pumps, air handlers, furnaces, and refrigeration systems
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Run refrigerant lines, electrical wiring, flue venting, condensate drains, and ductwork connections per job specifications and local code
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Perform system startup, commissioning, and performance testing on all new installations
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Follow installation drawings, load calculations, and manufacturer instructions to ensure correct equipment sizing and placement
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Coordinate with other trades and the installation crew when working on larger projects
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Leave installation sites clean, organized, and customer-ready at the end of every job
Safety & Compliance-
Follow all OSHA, company, and manufacturer safety requirements at every job site
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Use personal protective equipment (PPE) properly and consistently
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Report any accidents, near-misses, or unsafe job site conditions to the supervisor immediately
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Maintain current EPA 608 certification and any other licenses required by state or local jurisdiction
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Operate all tools, equipment, and company vehicles safely and responsibly
Customer Service-
Arrive on time, in uniform, and prepared for every scheduled appointment
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Greet customers professionally and explain what you are doing and why in plain, easy-to-understand terms
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Present repair or replacement options honestly so the customer can make an informed decision
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Protect the customer’s home or business — use drop cloths, shoe covers, and clean up thoroughly before leaving
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Address customer concerns calmly and professionally; escalate to the service manager when needed
Vehicle & Equipment-
Keep your company vehicle clean, organized, and stocked with commonly used parts and supplies
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Perform basic vehicle maintenance checks (fluid levels, tire pressure) and report any issues promptly
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Care for all assigned tools and equipment; report damage or loss to the supervisor immediately
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Track parts and materials used on each job accurately for invoicing purposes
QUALIFICATIONS
Required-
Minimum 3 years of independent hands-on HVAC/R field experience (service, installation, or both)
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Rhode Island or Massachusetts Refrigeration license
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EPA Section 608 certification (Universal preferred; Type II minimum)
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Working knowledge of electrical, refrigeration, and mechanical systems
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Ability to read wiring diagrams and equipment manuals
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Valid driver’s license with a clean driving record
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Reliable, punctual, and able to manage a daily workload with minimal supervision
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Professional appearance and strong communication skills with customers
Preferred-
Experience with both commercial and residential equipment
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Familiarity with Service Fusion, ServiceTitan, etc dispatch software and mobile work order apps and scheduling
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Prior experience with refrigeration systems (walk-in coolers, reach-ins, ice machines)
PHYSICAL REQUIREMENTS
This is a physically demanding field role. All technicians must be able to:
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Lift and carry up to 75lbs regularly; occasionally more with assistance
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Work in confined spaces, attics, crawlspaces, mechanical rooms, and on rooftops
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Stand, kneel, crouch, bend, and climb ladders for extended periods throughout the day
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Work in all weather conditions year-round, hot roofs in summer and cold roofs in winter
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Drive a company vehicle safely, sometimes for extended periods during the workday
WHAT WE OFFER
Our full compensation package includes:
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Competitive hourly rate based on experience and licensing
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Overtime pay for hours worked beyond 40/week
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On-call stipend for scheduled on-call rotation
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Performance bonuses
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Tool and work gear stipends
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Cell phone reimbursement
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Company paid medical, dental, and vision insurance
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401(k) with company match
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Paid time off + Paid Holidays
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