Description
Summary:
The Manager Information Services will manage the implementation, support, lifecycle management and strategy for content within the designated programs. The Manager will assist with the following:
- Train, mentor, and coach IS associates, as well as lead projects and initiatives as assigned.
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Apply strong knowledge of healthcare operations, proven communication, problem-solving, critical thinking, and management skills to guide design, development, and deployment of critical systems.
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Drive continual process improvement in the delivery of application services throughout CHRISTUS Health.
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Maintain knowledge of current and emerging trends in healthcare technology, actively seeking information to stay abreast of best practices, application solutions and services, striving to incorporate innovation in a practical, cost-effective manner.
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Ensure that areas of responsibility and projects are within scope and where applicable.
Responsibilities:
- Monitors, manages, and reports day-to-day operations to the System Director to support efficient and effective planning for resource utilization and prioritization of the body of work for which IS is accountable and responsible.
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Successfully manages a full workload across multiple-projects, while leading a team of assigned associates.
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Recruits, onboard, train, mentors, and develop direct reports to deliver high quality services.
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Conducts performance reviews for assigned direct reports.
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Manage assigned associate’s time and attendance/payroll.
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May be required to travel to perform duties.
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May be required to work outside of normal working hours.
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May be required to work long hours during critical problems or implementations.
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Other related duties as assigned.
Requirements:
Education/Skills
- Bachelor’s Degrees in Computer Science, Management Information Systems, business or related field
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Financial skills related to budgeting, forecasting, and managing multi-million-dollar departmental budgets.
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Strong knowledge of major healthcare information system(s).
Experience
- 3+ years of experience in Information Technology leadership role.
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Experience in providing and managing customer support in a highly matrixed organization.
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Ability to work on multiple and complex projects.
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Ability to consistently demonstrate positive communication style, strong critical thinking skills and a creative and collaborative approach to problem solving required.
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Adaptable and flexible style, ability to work if dynamic environment.
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Excellent written and oral communication skills including presentation skills.
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Excellent resource management including resource projection and budgeting skills.
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Ability to work in a collaborative way across a diverse, geographically, and culturally, organization.
Licenses, Registrations, or Certifications
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
