Benefits Navigator Generalist
PURPOSE
Supports the mission, vision, and goals of BDI by promoting financial stability for individuals with disabilities through benefits acquisition and life care planning services.
ESSENTIAL DUTIES/RESPONSIBILITIES
- Provides benefits acquisition consultation resulting in individualized Benefits Maps, including review and exploration of needs of core benefits and life care planning (Social Security, Health Insurance, Waiver programs, Vocational Supports, life care tools and more).
- Provides case management including benefits mapping including benefits analyses, work incentive counseling and development of Comprehensive Benefits Summaries.
- Provides resource navigation on public benefits including SNAP, healthcare management, housing, employment supports, and other financial resources.
- Supports intake into Benefits Navigation services through management of the Action Tracker and documents consultations, referrals, and outcomes.
- Supports global BDI impact and organizational outcomes by tracking data and performance measures.
- Coordinates internal referrals including but not limited to Benefits Specialist, WIPA, Family Support Coordinator, and Georgia Community Trust.
- Coordinates external referrals including but not limited to Georgia Vocational Rehabilitation Agency, Department of Behavioral Health and Developmental Disabilities, Georgia Advocacy Office, Legal Aid offices, law offices, and other agencies.
- Supports strategic relationships within the community to promote program growth, including presentations at workshops, conferences, transition fairs and other key community events.
- Other duties as assigned.
REQUIRED EDUCATION AND EXPERIENCE
Bachelors degree in Social Work, Human Services, Rehabilitation Counseling, Psychology, Public Health, or related field. Experience Relevant experience working in government benefits and working with individuals with intellectual/developmental disabilities and related conditions could substitute for education.
PREFERRED EDUCATION AND EXPERIENCE
Master’s degree, CWIC certification, and Benefits Navigation experience.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
None required for this position.
SKILLS, KNOWLEDGE and ABILITIES
- Social Security (SSI/SSDI, POMS), Medicaid/Medicare.
- Georgia Medicaid Waivers.
- Public Benefits including SNAP, TANF, Housing Vouchers.
- Computer software (SmartSheets, MS Outlook, MS Word, MS Access, and MS Excel).
- Superior written and oral communication skills.
- Strong presentation skills.
- Counseling and coaching skills.
COMPETENCIES
- Person-Centered Mindset
- Advocacy and Resource Coordination
- Collaborative Problem-Solving
- Ethics and Integrity (including avoiding conflicts of interest)
- Communication
- Continous Learning
- Organization and Planning
- Service-Orientation
TOOLS AND EQUIPMENT USED
- Personal computer, copy machine, facsimile machine, telephone/voicemail system, and other general office equipment.
90-DAY TRAINING PERIOD EXPECTATIONS
- Employee must demonstrate during probation (90 days) competency in the following areas:
- Ability to assess cases for disability determination and eligibility requirements for benefits including but not limited to Social Security and waiver programs and develop a life care plan reflecting benefits analysis.
WORK ENVIRONMENT
- Moderately quiet office.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibilities.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position with expectations of a minimum 37.5-hour work week.
TRAVEL
Travel to events tied to outreach efforts and professional development.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job descriptions should not be construed as an employment contract or guarantee of employment.
Bobby Dodd Institute (BDI) is an equal opportunity employer and a Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. BDI is a Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) Federal Contractor.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
