Receptionist / Patient Coordinator
Do you enjoy staying busy, keeping things organized, and helping a team stay on track? If you’re friendly, dependable, and great at multitasking, this may be the job for you!
Eye Clinic of Sandpoint is looking for a full-time Office Receptionist / Patient Coordinator to join our team. This position primarily works from our back reception area, helping coordinate patient care, schedules, phone calls, and the day-to-day flow of the clinic. You will also help cover the front reception desk when needed.
We are willing to train the right person :)
Essential Functions
- Greet and communicate with patients in a friendly and professional manner
- Answer phones and assist patients with questions, scheduling, and messages
- Coordinate patient appointments and help keep doctors' schedules full and organized
- Understand and manage multiple doctors' schedules
- Work closely with technicians, doctors, and front office staff to keep patient flow running smoothly
- Assist with patient check-in and check-out when needed
- Provide occasional coverage at the front reception desk
- Accurately enter and update patient information in our electronic medical record system
- Assist with basic medical testing or other clinical duties as trained
- Pay attention to the small details that help the office run efficiently
- Be willing to jump in and help wherever needed—we work as a team!
What We're Looking For
We are looking for someone who is dependable, organized, comfortable working in a busy environment, and genuinely enjoys working with people. Our office can move quickly, so being able to prioritize tasks while remaining friendly and accurate is important.
Attendance & Dependability
Reliability is extremely important in this position. We depend on each member of our team to arrive on time, complete assigned responsibilities, and help provide consistent care for our patients.
Communication
You should be comfortable communicating clearly and professionally with patients, doctors, coworkers, and outside medical offices, both verbally and in writing.
Teamwork
We have a close-knit office and are looking for someone who works well with others, is willing to help when things get busy, and contributes to a positive work environment.
Qualifications
- Strong computer skills and ability to learn an electronic medical record (EMR) system
- Ability to multitask while maintaining a high degree of accuracy
- Excellent attention to detail
- Strong customer service and communication skills
- Good problem-solving abilities
- Professional verbal and written communication
- Strong interpersonal skills
- Dependable and punctual
- Comfortable working in a fast-paced medical office
- Previous medical office experience is helpful but not required
If you enjoy working with people, staying busy, and being part of a team that works together to provide excellent patient care, we'd love to hear from you!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
