As a Bar & Lounge Server Assistant of The Umstead Hotel and Spa, the primary function of this position is to ensure guest satisfaction by supporting the Bar & Lounge team in a variety of tasks to ensure smooth and efficient service. Responsibilities for this position include:
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Report to work at the scheduled time, neatly groomed & in line with all Umstead Grooming Standards.
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Maintain a clean environment conducive to the service of alcoholic and non-alcoholic beverages as well as food.
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Retain full knowledge of food and beverage menus and stay up to date with seasonal changes.
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Assist in the routine stocking of beer, wine, liquor, paper goods, and other supplies.
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Maintain floor presence throughout the entire lounge and terrace area by circulating routinely.
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Basic knowledge of setting up, maintaining, and breaking down bar and server stations.
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Respond to and appropriately communicate guest requests to Servers and Managers, as needed.
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Assist in the clearing and resetting of tables.
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In addition, other duties may be required as directed by your Manager.
Physical Requirements:
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Must be able to work a flexible shift that includes nights, weekends and holidays
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Must be able to continuously stand/walk a minimum of 8 hours
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Must be able to lift and carry up to 20 lbs. over the course of a shift.
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Must be able to bend, kneel, push and pull over the course of a shift.
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Ability to read, write and communicate effectively in English, both written and oral.
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All employees must maintain a neat, clean and well-groomed appearance per The Umstead Hotel standards.
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Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity and other elements.
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Must be able to operate all bar related equipment: coffee machine, dishwasher, wine/ bottle opener
- High school or equivalent education required
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Must have a minimum of 1 years experience in a similar position.
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Must be able to speak, read, write and understand the primary language(s) used in the workplace.
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Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
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Must be a self-motivator and motivator of others.
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Must work in a safe, prudent and organized manner.
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Must have a good knowledge of food and preparation.
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Must have or quickly acquire a good knowledge of wine.
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Must be able to relate to all levels of guests and management.
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Must have the ability to handle multiple tasks at one time.
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Must be able to lift up to 20 lbs. on a regular and continuing basis.
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Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
