Position Overview
We are seeking a reliable, organized, and detail-oriented Administrative Assistant to support the daily operations of our mental health practice. This role is ideal for someone who enjoys helping others, excels at multitasking, and takes pride in creating a welcoming and efficient experience for clients and clinicians.
This position is approximately 10–20 hours per week, with opportunities for growth as the practice expands.
Responsibilities
- Answer and return phone calls, emails, and client inquiries
- Manage scheduling and appointment coordination
- Assist with client intake and onboarding processes
- Verify insurance information and maintain client records
- Monitor and respond to client portal messages
- Support referral coordination and maintain referral lists
- Maintain accurate documentation and electronic records
- Assist with clinician credentialing and administrative paperwork
- Process payments and assist with billing-related tasks
- Prepare reports and spreadsheets as needed
- Support practice marketing and community outreach efforts
- Perform general administrative duties to support practice operations
QualificationsRequired
- High school diploma or equivalent
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Ability to maintain confidentiality and professionalism
- Proficiency with Microsoft Office, Google Workspace, and basic technology platforms
- Ability to work independently and manage multiple priorities
Preferred
- Previous administrative experience in healthcare, counseling, medical, or behavioral health settings
- Experience with electronic health record (EHR) systems
- Knowledge of insurance verification and healthcare administration
- Associate's or bachelor's degree
What We Offer
- Competitive pay of $20.00 per hour
- W-2 employee status
- Flexible part-time schedule
- Supportive and collaborative team environment
- Opportunity for professional growth as the practice expands
- Meaningful work supporting mental health services in the community
Pay: $20.00 per hour
Work Location: Hybrid remote in Frankenmuth, MI 48734
