City/State:
Nyack, New York
Department:
Administration_2
Work Shift:
Day
Work Days:
MON-FRI
Scheduled Hours:
8 AM-4:30 PM
Scheduled Daily Hours:
8 HOURS
Hours Per Pay Period:
40
Pay Rate/Range:
$60k-$72k
Job Summary
Plan, direct and implement full cycle recruitment process, including the selection and retention strategies which facilitate an ongoing supply of personnel to all departments. Assist with employee relations, wage and salary administration and training activities. Provide general guidance to managers regarding verbal and written disciplines.
Essential Functions
- JOB SPECIFIC COMPETENCIES:
Demonstrates the required job specific technical/professional knowledge, skills and abilities. *
1. Plans, directs and implements recruitment, selection and retention strategies which facilitate an ongoing supply of personnel to the hospital.
2. Screens and interviews all applicants.
3. Makes all job offers and processes new employees.
4. Provides administrative support and maintains/creates statistical data for Nursing Personnel.
5. Processes new hires. Provides new hire names and employment information to Staff Education.
6. Participate in various career events.
7. Promptly investigate and address subject matters relating to employee relations.
8. Provide general guidance to managers regarding verbal and written disciplines.
- Employee Performance Standards
A. CUSTOMER SERVICE:
1. Demonstrates the ability to create a positive interaction with the customer.
2. Demonstrates positive communication with people of different cultures, values and beliefs.
3. Demonstrates the ability to acknowledge customer concerns and
takes corrective action.
4. Demonstrates compliance with identified customer service behaviors.
5. Provides escort to customers when necessary.
B. PERFORMANCE IMPROVEMENT:
1. Participates in Department/Hospital-wide activities which improve
processes and/or outcomes.
2. Utilizes resources to maintain and improve self development and
knowledge.
3. Complies with licensure and/or certification requirements.
4. Participates in annual competency assessment.
C. BUDGET:
1. Demonstrates fiscally prudent use of equipment and supplies.
2. Utilizes charge process for supplies/equipment.
D. PROJECTS/ASSIGNMENTS:
1. Completes projects/assignments within projected time frames and expectations.
- Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards including:
WORKING TOGETHER “I will commit to work together in a courteous, respectful manner. I will demonstrate a positive spirit of service with all employees with whom I interact.”
I will:
- Place team success above individual recognition.
- Be receptive to new ideas and approaches within my workplace.
- Offer assistance generously without hesitation.
EMPOWERMENT “I will be accountable, responsible, and self-directed in all aspects of my work at all times.”
I will:
- See projects through to ensure completion.
- Problem solve with patients, family members, and other employees.
- Follow up to ensure a resolution.
COMMUNICATION “I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.”
I will:
- Use effective verbal and written communication to patients, families, visitors, and fellow employees using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You)
- Use positive communication in my tone of voice, body language, and choice of words.
APPEARANCE “I will dress in a manner that reflects a professional and positive image of the hospital at all times”
I will:
- Maintain a clean, neat, and professional appearance.
- Adhere to the Hospital's dress code policy.
- Promote and adhere to Nyack Hospital's guidelines regarding a safe and clean work environment for employees, patients and visitors.
RESPONSIVENESS “I will demonstrate the ability to provide timely feedback and communication to patients, visitors, and coworkers.”
I will:
- Respond empathetically.
- Apologize for delays and concerns.
EXCELLENCE IN SERVICE “I will strive to ‘do my best everyday’ in exceeding customer expectations.”
I will:
- Anticipate and address my patients’ and customers’ needs.
- Avoid negativity and exhibit a “can-do” attitude.
- “Manage up” fellow employees, physicians, departments, and the organization, to increase patient confidence both internally and in the community.
B. MISSION/STRATEGIC PLAN:
Participates in activities which support the mission of the hospital
Qualifications
- Bachelor Degree Required
- 3 years HR and Recruitment experience preferred. Preferred
PHR - Professional in Human Resources - HUMAN RESOURCE CERTIFICATION INSTITUTE (HRCI) Preferred
-
Montefiore Nyack Hospital is an equal employment opportunity employer. Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
