Overview
Seeking a results-driven and experienced Pest Control Service Manager to lead daily operations, drive business growth, and ensure high-quality service delivery.
Duties
- Support General Manager in day-to-day operations
- Ensure that you and your team maintain a professional appearance, positive working relationships with co-workers and customers.
- Promote an “All Star” technician team.
- Guarantee Safety by using appropriate PPE, safety equipment and good judgement under all working conditions.
- Maintain company fleet and ensure vehicles are always in safe and prime operational conditions, while keeping equipment and supply inventories to capacity.
- Oversee Route Management to ensure that you and your team service customer accounts according to procedures and guidelines established by the company. Encourage taking time with each customer to take every opportunity to establish recurring services, increase route retentions and addressing “At risk” customers.
- Promote and motivate your team to discover new opportunities through seeking referrals, producing new services to customers on the route by performing routine inspections, clover-leaf neighborhoods, and self-generated leads.
- Ensure that you and your technicians stay up to date with training in all areas of Pest Control from biology, habits, structural, specialty pests and safety.
- Support technician development and encourage a learning, supportive atmosphere in recruiting new talent.
- KPI (Key Performance Indicators) Ensure that you and your team are aware and maintain high scores for the established KPI’s and are growth focused.
- Must lead by good example in all categories. Work closely with your team to encourage and motivate your seasoned workers to the new technicians by promoting enthusiastic engagement with the company’s vision of retention and growth.
- Ability to translate the company’s strategic objectives daily with enthusiasm to your team.
Qualifications
- Motivated high performer!
- Sales experience & expertise preferred.
- 3 plus years’ customer service experience & supervisory experience preferred.
- Strong Communication skills effectively through verbal, written and in person.
- Ability to read and interpret P&L statements and strong financial acumen.
- Licensed in appropriate pest control categories and states.
- Adequate Computer Skills required. Strong MS Office and PestRoutes experience preferred.
- Strong attention to detail and accurate record keeping.
- Valid Driver’s license with good driving record.
- High School diploma or GED.
- Trained in General Pest, Commercial Pest, Termite Pest, Bed Bug Service is preferred.
- Pass Background check, drug screening.
- Must be able to demonstrate ability to perform physical demands of the job (must be able to lift 30 lbs.).
Pay: $55,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
