Performance & Customization Manager
McAllen, Texas
Position Type
Full-Time
Compensation
Competitive Base Salary
Build Dreams. Sell Performance. Lead Enthusiasts.
Are you the person your friends call before they modify their truck, build a streetcar, lift a Jeep, upgrade suspension, install wheels, or choose performance parts?
Do you spend your free time researching builds, watching automotive content, attending car meets, and staying current on the latest aftermarket products?
We are seeking an experienced Sales Manager to lead our sales operations, oversee facility operations, develop customer relationships, and help enthusiasts turn their automotive visions into reality.
This is not a typical counter sales position. This is an opportunity to work in a high-performance automotive environment where passion, technical knowledge, leadership, organization, and customer service come together. Our ideal candidate lives and breathes automotive customization and understands what it takes to build exceptional vehicles and operate an exceptional facility.
Position Overview
The Sales Manager will oversee all sales activities for our mechanical and performance division while serving as the primary point of contact for customers seeking vehicle upgrades and customization services.
This individual must possess extensive knowledge of:
- Suspension systems
- Lift kits
- Lowering kits
- Wheels and tires
- Performance exhaust systems
- Drivetrain upgrades
- Differential and gear changes
- Off-road accessories
- Performance tuning
- Engine performance modifications
- Truck accessories
- Jeep modifications
- Overlanding equipment
- Towing and hauling upgrades
- Brake systems
- Air suspension systems
- Aftermarket accessories
The ideal candidate can confidently discuss modifications for domestic, European, and import vehicles and guide customers toward solutions that meet their goals and budget.
This position also requires a strong operational mindset. The Sales Manager will be responsible for maintaining a clean, organized, efficient, and professional facility while ensuring production, inventory, and workflow are operating at the highest level.
Ownership Mentality Required
This position goes far beyond sales.
The successful candidate will be entrusted with a premier automotive facility, an established workforce, and the opportunity to help build one of the leading performance and customization shops in South Texas.
We are looking for an individual who treats the business as if it were their own.
This is the dream job for the right automotive enthusiast. With that opportunity comes responsibility.
The Sales Manager will be expected to take pride in every aspect of the operation and ensure the facility reflects the professionalism and quality of our brand.
You are not simply managing sales. You are helping lead the entire customer experience, facility appearance, workflow, and operational success of the business.
Responsibilities
Sales & Customer Relations
- Consult with customers regarding vehicle upgrades and performance goals
- Develop detailed estimates and project proposals
- Recommend appropriate aftermarket products and services
- Upsell complementary services and products
- Build long-term customer relationships
- Follow up on leads and pending estimates
- Maintain high customer satisfaction ratings
- Manage customer expectations throughout the project lifecycle
Business Development
- Generate new business opportunities
- Establish relationships with dealerships, fleet accounts, and commercial customers
- Attend automotive events, car shows, and community functions
- Develop referral partnerships
- Grow monthly sales volume and profitability
Sales Management
- Lead and manage sales team members
- Track sales performance and KPIs
- Develop sales processes and procedures
- Train staff on products and services
- Review of sales reports and forecasts
- Monitor closing ratios and conversion rates
- Maintain CRM and customer records
Technical Product Expertise
Must be able to confidently discuss and recommend:
Truck Upgrades
- Lift kits
- Leveling kits
- Long-travel suspension
- Wheels and tires
- Bumpers
- Lighting systems
- Performance exhaust
- Towing upgrades
Performance Cars
- Coilovers and suspension packages
- Wheels and fitment
- Performance exhaust systems
- Brake upgrades
- Intake systems
- Forced induction components
- Performance tuning solutions
Jeeps & Off-Road Vehicles
- Lift systems
- Gearing and differential upgrades
- Lockers
- Suspension tuning
- Overlanding equipment
- Armor and protection systems
Domestic, European & Import Platforms
- Ford
- Chevrolet
- GMC
- Ram
- Jeep
- Toyota
- Nissan
- Honda
- BMW
- Mercedes-Benz
- Audi
- Porsche
- Volkswagen
- Subaru
- Lexus
- And more
Facility Management & Organization Responsibilities
The Sales Manager will be responsible for maintaining a clean, organized, efficient, and professional work environment at all times.
Responsibilities include:
- Maintaining showroom cleanliness and presentation
- Ensuring shop organization standards are consistently followed
- Monitoring work areas for cleanliness and safety
- Organizing inventory storage areas
- Maintaining professional customer-facing spaces
- Ensuring tools, equipment, and materials are properly stored
- Monitoring facility appearance and correcting deficiencies immediately
- Establishing and enforcing organizational procedures throughout the shop
- Creating an environment that reflects pride, professionalism, and attention to detail
A clean shop is a productive shop. The appearance and organization of our facility are non-negotiable.
Inventory Management & Accountability
The Sales Manager will play a critical role in inventory management and accountability.
Responsibilities include:
- Tracking inventory levels
- Managing aftermarket parts inventory
- Monitoring stock replenishment
- Reducing inventory loss and waste
- Ensuring accurate receiving and documentation of parts
- Organizing warehouse and storage areas
- Maintaining inventory accuracy
- Working with vendors and suppliers
- Forecasting inventory needs based on sales trends
- Ensuring parts are available to support production schedules
Inventory organization and accountability are critical to profitability and customer satisfaction.
Production & Workflow Management
The Sales Manager must understand that sales and production are directly connected.
Responsibilities include:
- Monitoring shop workflow and vehicle progress
- Coordinating with technicians and management
- Ensuring sold work moves efficiently through production
- Preventing bottlenecks and scheduling conflicts
- Maintaining communication between customers and technicians
- Monitoring project timelines
- Assisting with production planning and scheduling
- Helping maximize technician productivity and shop efficiency
- Ensuring vehicles are delivered on time and to company standards
A sale is not complete until the vehicle is delivered, and the customer is thrilled with the result.
Required Qualifications
Experience
- Minimum 5 years of automotive sales experience
- Minimum 3 years of aftermarket, performance, off-road, or customization industry experience
- Proven track record of exceeding sales goals
- Experience in creating estimates and work orders
- Experience managing customer projects from consultation through completion
- Experience leading teams and managing operations preferred
Technical Knowledge
Strong understanding of:
- Suspension geometry
- Lift kit applications
- Wheel offset and fitment
- Tire sizing
- Performance exhaust systems
- Differential gearing
- Drivetrain components
- Vehicle performance upgrades
- Off-road systems
- Alignment specifications
- Basic mechanical systems
- Aftermarket parts sourcing and installation requirements
Professional Skills
- Excellent communication skills
- Strong closing ability
- Customer-focused mindset
- Leadership experience
- Time management skills
- Organizational excellence
- Problem-solving ability
- Professional appearance and attitude
- Ability to thrive in a fast-paced environment
- Strong attention to detail
- High level of accountability
Preferred Qualifications
- ASE certifications
- Automotive management experience
- Existing industry relationships
- Experience with aftermarket manufacturers and distributors
- Experience with shop management software
- Performance vehicle or off-road build experience
- Active participation in automotive enthusiast communities
Leadership Expectations
We are not looking for someone who simply sells work.
We are looking for someone who leads from the front.
The ideal candidate:
- Takes initiative without being asked
- Holds themselves and others to a high standard
- Leads by example
- Maintains accountability
- Creates structure and organization
- Solves problems proactively
- Builds a positive workplace culture
- Takes pride in the appearance and operation of the facility
- Understands that details matter
- Treats company resources as if they were their own
What Makes This Position Special
This is a rare opportunity for someone who genuinely loves cars, trucks, off-road vehicles, performance upgrades, and automotive culture.
You will have the opportunity to:
- Work with enthusiast vehicles every day
- Help customers build their dream vehicles
- Access cutting-edge aftermarket products
- Attend automotive events and shows
- Work alongside skilled technicians
- Influence the growth of a premier automotive shop
- Earn uncapped commission potential
- Lead a team of passionate automotive professionals
- Help shape the future of the business
What We Are Offering
You are not walking into a struggling business.
You are being handed:
- An exceptional facility
- A strong workforce
- Industry-leading equipment
- Significant growth opportunities
- A passionate automotive environment
- The ability to help shape the future of the company
In return, we expect ownership, accountability, professionalism, organization, cleanliness, inventory control, and a relentless commitment to excellence.
This opportunity is for someone who has dreamed of combining their passion for automotive performance with leadership and business growth.
If you know the difference between a 4-inch and 6-inch lift, understand wheel offset without looking it up, can discuss gear ratios with confidence, have a proven history of closing sales, and take pride in running a world-class operation, we want to meet you.
Compensation & Benefits
- Competitive base salary
- Uncapped commission structure
- Performance bonuses
- Paid vacation
- Paid holidays
- Employee discounts
- Professional development opportunities
- Industry training
- Career advancement opportunities
Apply Today
If you're looking for more than a job if you're looking for a place to build something meaningful, lead a team, help enthusiasts create incredible vehicles, and operate a facility that sets the standard for excellence this position was built for you.
Pay: $52,623.77 - $63,374.86 per year
Benefits:
- Employee discount
- Professional development assistance
People with a criminal record are encouraged to apply
Work Location: In person
