The Store Counter Sales Representative is responsible for greeting and providing sales service to customers, assisting with non-application parts, mixing paint, customer returns and resolving customer concerns. Secondary responsibilities include checking in freight, delivering parts, cycle counts, cleaning, and label maintenance. A counter sales representative is also responsible for maintaining store appearance, security, safety and daily operational standards, as set by the manager.
Job Duties:
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Serve retail and commercial customers with the objective of making Auto Value the leading provider of auto parts, accessories, tools, equipment and automotive paint and supplies in the marketplace
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Assist with phone inquiries to result in commercial deliveries and in-store sales
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Use computer and paper catalogs to identify parts, stay aware of current sales and promotions, suggest related sales items and advise possible upgrade options when appropriate
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Resolve customer concerns or complaints
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Ensure that customers receive world-class service in having their needs met by Auto Value
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Follow proper store policies and procedures when conducting sales transactions
Minimum Requirements:
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Must possess and maintain a valid driver’s license and acceptable driving record
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Automotive parts knowledge or sales experience preferred; training is available
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Strong organizational skills and strong verbal and written communication skills
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Familiar with store operating procedures
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Ability to effectively communicate with customers, suppliers and visitors as well as employees at all levels of the company.
Benefits:
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401(k) and Company Match
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Profit Sharing
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Safe and Sick Time
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Employee Discount
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Employee Assistance Program (EAP)
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ACA Medical for a regular schedule of 30 hours per week.
