Brightway Insurance is looking for an experienced Agency Manager to lead and grow an established agency in Fort Lauderdale, Florida.
This is an excellent opportunity for an experienced insurance professional who enjoys leading people, driving sales, managing day-to-day operations, and building strong client relationships. Working closely with the Agency Owner, you will help develop the team, increase production, strengthen agency processes, and create an exceptional customer experience.
With Brightway’s centralized Engagement Center handling much of the ongoing policy servicing, you’ll have more time to focus on sales, team leadership, agency growth, and client relationships.
About the Role
As the Agency Manager, you will play a key leadership role in the agency, overseeing daily operations while helping drive new business and build a high-performing sales culture.
You’ll work closely with the Agency Owner to establish goals, manage the sales pipeline, coach team members, and identify opportunities to grow the agency. This role is ideal for someone who enjoys combining insurance expertise, sales leadership, coaching, and operational management.
What You’ll Do
- Partner with the Agency Owner to develop and execute strategies that grow the agency.
- Lead the day-to-day operations of the Fort Lauderdale office.
- Recruit, onboard, coach, and develop agency team members.
- Drive inside sales activities, including quoting, presenting, and binding Personal Lines insurance.
- Manage the agency sales pipeline and ensure consistent follow-up on new business opportunities.
- Establish and monitor individual and team production goals.
- Coach team members on sales techniques, insurance knowledge, and customer engagement.
- Conduct comprehensive insurance reviews to identify coverage needs and recommend appropriate solutions.
- Develop relationships with referral partners, local businesses, and community organizations.
- Ensure business is written within carrier underwriting guidelines and agency standards.
- Monitor agency performance metrics and use data to identify opportunities for improvement.
- Collaborate with Brightway’s Service Center to provide a seamless experience for clients.
- Maintain accurate client records and agency data within the agency management system.
- Help create and implement processes and best practices that improve agency efficiency and profitability.
- Stay current on carrier products, insurance trends, regulatory requirements, and industry best practices.
What You Bring
- Active Florida 2-20 General Lines Insurance License – Required
- Previous experience managing or leading an insurance agency, sales team, or office.
- Strong knowledge of Personal Lines insurance.
- Proven success in insurance sales and business development.
- Experience coaching, developing, and holding sales professionals accountable.
- Strong understanding of agency operations, sales pipelines, and performance metrics.
- Excellent leadership, communication, and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience with agency management systems and insurance carrier portals.
- Proficiency with Microsoft Office and general computer applications.
- Self-motivated with an entrepreneurial mindset.
- A passion for developing people, serving customers, and growing a business.
Why Brightway?
Earning potential is uncapped and tied directly to your performance.
- Access to Brightway's carrier network — more products to sell than a captive agent
- Access to Fusion Tech, Brightway's proprietary quoting and customer management platform — less admin, more time selling
- The Brightway Promise: ongoing training, carrier access, and the infrastructure of a national network with the feel of a local agency
About Brightway Insurance
Brightway Insurance is one of the fastest-growing independent insurance agencies in the U.S., with locations across the country and over $2 billion in annual written premium. Our producers have access to dozens of top-rated carriers — more options for customers and more opportunities to close.
Work Location: In person
