SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.
And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.
This is an on-site position based out of our Des Moines, IA office.
What we’re looking for:
SHAZAM is looking for a Receptionist to join our team. In this role, you’ll serve as the first point of contact for visitors, providing a welcoming environment, and being responsible for a variety of tasks that support daily operations.
What you'll do:
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Great, assist, and direct visitors, vendors, and employees in a professional and welcoming manner.
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Manage front desk operations, including:
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Checking visitors in/out, verifying visitor credentials, and maintaining visitor logs
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Creating security identification badges
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Answering and routing phone calls and responding to inquiries professionally.
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Support daily administrative and security-related activities and processes.
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Monitory security camera feeds and report concerns when appropriate.
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Participate in new hire orientation by creating identification badges and providing instruction on how to enter/exit the secure facility.
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Provide administrative support to various departments, as needed, including:
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Managing test debit card administration
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Serving as a back-up to the facilities team by processing mail and maintaining office and breakroom supplies.
What you need:
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Minimum one year office/reception experience.
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Functional knowledge of Microsoft Office Suite.
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Customer service or accounts receivable experience is helpful.
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Ability to manage multiple tasks with interruptions
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Ability to learn and use a visitor management system. Experience with Easy Lobby and Avigilon is helpful.
What’s in it for you:
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A mission-driven company with a strong sense of purpose
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A hybrid work environment that values flexibility and collaboration
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Opportunities for professional development and career growth
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A culture that values innovation, integrity, and community impact
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Excellent benefits:
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Health, dental, and vision insurance
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401(k) retirement plan with company match
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Flexible spending and health savings accounts
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Life insurance and short- and long-term disability provided at no cost
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Time away from work – PTO, VTO, paid parental leave, and company holidays
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Educational assistance
Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.
SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.
