Business Development & Community Outreach Representative
Veltex Recovery Group
Mount Hope, West Virginia
Full-Time | $21.00 per hour
Quarterly Performance Incentive Opportunity
Company Vehicle Provided for Business Travel
Build Relationships. Represent Veltex. Help Connect People to Recovery.
Veltex Recovery Group is seeking an energetic, outgoing, and highly motivated Business Development & Community Outreach Representative to expand our presence throughout West Virginia and develop strong relationships with organizations and professionals who encounter individuals in need of substance use disorder treatment.
This is a field-based position—not a desk job.
Approximately 32 hours each week will be spent in the community, meeting referral partners, visiting organizations, attending events, making new connections, and strengthening existing relationships. The remaining workweek will focus on follow-up, outreach planning, documentation, reporting, and relationship management.
A company vehicle is provided for authorized business travel, along with company-paid fuel and approved vehicle expenses.
We're looking for someone who genuinely enjoys meeting people, isn't afraid to walk through a new door and introduce themselves, and has the organization and persistence to turn an initial conversation into a lasting professional relationship.
What You'll DoCommunity Outreach & Relationship Development
- Travel throughout assigned territories to represent Veltex Recovery Group and educate community partners about our residential treatment services.
- Develop and maintain professional relationships with hospitals, healthcare providers, behavioral health organizations, courts, probation and parole offices, social service agencies, recovery organizations, community organizations, and other appropriate referral resources.
- Conduct regular in-person visits with existing and prospective referral partners.
- Identify new organizations and professionals with whom Veltex should develop relationships.
- Schedule and conduct meetings, presentations, facility visits, and educational outreach.
- Attend appropriate conferences, networking events, community meetings, and professional functions.
- Maintain consistent contact with established relationships rather than relying on one-time visits.
- Serve as a professional and knowledgeable representative of Veltex Recovery Group in the community.
Business Development
- Develop and execute an organized outreach plan for assigned geographic territories.
- Identify underserved markets and opportunities to expand awareness of Veltex services.
- Work with leadership to establish outreach priorities and business-development objectives.
- Gather feedback from referral partners and communicate market information to leadership.
- Coordinate closely with admissions and facility leadership to ensure inquiries are handled professionally and promptly.
- Help strengthen Veltex's reputation and visibility within the communities we serve.
Tracking, Follow-Up & Accountability
Successful outreach requires more than making visits. This position is responsible for maintaining an organized record of outreach activities and following relationships over time.
Responsibilities include:
- Document organizations and professionals contacted.
- Maintain accurate contact information for referral resources.
- Record meaningful meetings, visits, presentations, and outreach activities.
- Document follow-up commitments and next steps.
- Maintain an organized outreach calendar.
- Provide regular activity and territory reports to leadership.
- Follow up consistently with prospective and established community partners.
- Maintain accurate information within the Company's outreach tracking or CRM system.
Schedule & Travel
This is a full-time, 40-hour-per-week position with significant travel.
The typical workweek will consist of approximately:
32 hours – Field Outreach & Business Development
8 hours – Follow-Up, Planning, Documentation & Reporting
Because successful community outreach does not always occur during traditional office hours, occasional evening events, conferences, community functions, or other schedule adjustments may be required.
A Veltex Recovery Group company vehicle will be provided for authorized business travel. The Company will provide fuel and approved operating expenses associated with authorized business use.
Compensation
Starting Rate: $21.00 per hour
In addition to hourly compensation, this position is eligible for a quarterly performance incentive of up to $1,500, based upon established performance expectations and organizational objectives.
Performance may be evaluated based upon factors including:
- Consistency and quality of documented outreach activity
- Development of new professional and organizational relationships
- Maintenance and strengthening of existing relationships
- Coverage of assigned territories and priority markets
- Timely and consistent follow-up
- Outreach documentation and CRM accuracy
- Presentations, meetings, networking, and community engagement
- Professional representation of Veltex Recovery Group
- Initiative, reliability, teamwork, and achievement of established business-development objectives
Performance incentives are not based upon the referral or admission of any particular patient, the number of individual patient referrals, or the value of services provided to any patient.
Eligibility, performance standards, award amounts, and payment of incentives are determined by Veltex Recovery Group in accordance with Company policy and applicable law.
Who We're Looking For
The ideal candidate is someone who:
- Is outgoing, personable, confident, and comfortable meeting new people.
- Has the initiative to walk into an unfamiliar organization and start a professional conversation.
- Enjoys being on the road and working independently.
- Is persistent without being overly aggressive.
- Builds genuine professional relationships.
- Communicates confidently with professionals at different levels of an organization.
- Is organized and disciplined about follow-up.
- Understands that strong business development is built through consistent relationships, not one-time contacts.
- Represents the organization professionally in appearance, communication, and conduct.
- Is comfortable being held accountable for measurable outreach activity.
- Has strong judgment and understands the importance of confidentiality and professional boundaries.
- Wants to contribute to the growth of a mission-driven organization.
Preferred Experience
We are interested in candidates from a variety of professional backgrounds.
Experience in any of the following may be particularly valuable:
- Healthcare business development
- Behavioral health or substance use disorder treatment
- Community outreach
- Medical or pharmaceutical sales
- Hospice or home health outreach
- Healthcare recruiting
- Professional sales
- Account management
- Community relations
- Social services
- Referral development
- Territory management
Behavioral health experience is preferred but not required.
For the right candidate, relationship-building ability, professionalism, initiative, organization, and work ethic may be more important than previous experience in the treatment industry.
Employment Requirements
- Valid driver's license and acceptable driving record.
- Ability and willingness to travel extensively throughout assigned territories.
- Ability to maintain accurate outreach documentation.
- Successful completion of a West Virginia Cares background investigation, if applicable to the position.
- Successful completion of required pre-employment screening.
- Compliance with Veltex Recovery Group's drug-free workplace policies.
- Ability to maintain appropriate confidentiality regarding clients and protected health information.
Why Veltex?
Veltex Recovery Group provides residential substance use disorder treatment for women in West Virginia.
This position offers the opportunity to become a visible representative of a growing organization while building relationships throughout the healthcare, recovery, and broader West Virginia communities.
We're looking for one exceptional person who wants to take ownership of our outreach territory, build a professional network, develop lasting relationships, and help more people and organizations understand the treatment resources available through Veltex Recovery Group.
If you're energized by meeting people, building relationships, being on the road, and seeing your work make a measurable difference, we want to hear from you.
Pay: $21.00 per hour
Benefits:
Work Location: In person
