Identify patient service requirements by establishing rapport with potential and actual patients, as well as others in a position to understand service needs.
Complete patient care requirements by scheduling and assigning nursing staff.
Establish a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
Provide information to patients and the healthcare team by answering questions and addressing requests. Resolve patient needs by utilizing multidisciplinary team strategies.
Maintain a safe and clean working environment by designing and implementing procedures, rules, and regulations. Seek assistance from other healthcare professionals as needed.
Protect patients and employees by developing and interpreting infection-control policies, enforcing medication administration, and ensuring compliance with controlled substance regulations.
Maintain patient confidentiality by monitoring the secure processing of confidential information.
Ensure proper documentation of patient care services by auditing patient and department records.
Oversee medical and administrative equipment by verifying the availability of emergency equipment, completing preventive maintenance, troubleshooting malfunctions, and coordinating repairs.
Maintain a cooperative relationship among healthcare teams by communicating information, responding to requests, building rapport, and participating in team problem-solving.
