We are a Physical Therapy and Sports Rehabilitation office based in Van Nuys, CA that offers its employees the chance to learn, experience and work in the realm of rehabilitation and sports therapy.
We are looking for a Medical Receptionist front desk who is an outgoing, personable, organized, and an efficient individual, who is quick learning and great with multi-tasking. We are seeking for a candidate who has excellent communication, task management, computer and phone skills.
Responsibilities include:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and making outgoing phone calls schedule appointments using the office's phone and system, Office Ally.
- Provide medical administrative support, including verifying insurance information and benefits (e.g. copays, coinsurances, etc.)
- Maintain patient records, ensuring that documents and electronic patient charts are accurately up-to-date.
- Follow HIPAA guidelines at all times to protect patient privacy and confidentiality
-Enforcing office policies
-Filing, faxing, and scanning documents
- Coordinate referrals to other healthcare providers as needed
- Submit authorization requests for patients seeking addition treatment
- Other duties as assigned
Skills and Qualifications:
- Previous experience of at least 6 months as a medical receptionist or a similar role is preferred
- Proficiency in using phone systems and handling multiple phone lines
- Knowledge of medical administrative procedures and terminology
- Familiarity with front desk operations in a medical office setting
- Ability to maintain accurate and organized medical records
-Being able to type 40 words per minute and is efficient with using google suite (docs and excel) or micro soft word
- Understanding of HIPAA regulations and compliance requirements
- Strong communication skills, both verbal and written
- Attention to detail and ability to multitask in a fast-paced environment
-Bilingual in English and Spanish is preferred
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
Work Location: In person
