We are seeking an IT Service Desk Technician who will be responsible for the assurance of IT hardware, software, connectivity, including new IT implementations are working well and in according with the IT governance and policies of company.
Job Title: IT Service Desk Technician
Location: Southeast, MO
Onsite
What’s the Job?
- Execute IT operational tasks in accordance with company’s IT process for
- Security (antivirus, incidents reports, etc.)
- Servers (physical and virtual, databases, storages, backups, etc.)
- Connectivity (Firewall, Routers, Switches, VPNs, Wi-Fi Controllers, AP, Links, etc.)
- Workplace (software platform for end user based on OS Windows)
- IT Inventory
- Configuration Management
- Change Management
- Support and ensure all IT policies.
- Support all users, providing training in accordance with work instructions for each software.
- Support and ensure the correct functioning of the various IT services:
- Voice communications (mobile phones, analogic phones and VoIP)
- Printing (laser and thermals)
- Gadgets of all kinds of workstations (mouse, keyboards, screens, etc.)
- Monitoring system by cameras
- IT integration between OT (Operational Technology) and AT (Automation Technology)
Support the industrial software required, including Allen Bradley Trends and PLC programming management.
What’s Needed?
- Education level: Technical degree in IT related field
- Knowledge required: generalist in IT support, IT sustaining, IT infrastructure, IT connectivity, IT systems and industrial automation.
- Experience required: At least 3 years in this area of work.
- Soft skills required:
- Capacity to work in a team and to mobilize various multidisciplinary actors
- Autonomous and self starter
- Solution provider and an agent of change
- Language: English
Can be a plus: Specific know how on Rockwell, CISCO CCNA Certification
*A complete job description will be provided.
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
