Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.
We are searching for a seasoned Operations Leader to support the continued growth of our Customer Service Center (CSC). This position plays a pivotal role in scaling operations, driving operational excellence, and ensuring the effective execution of production and service activities. The ideal candidate is a proven people leader with extensive experience managing managers and supervisors, fostering high-performing teams, and successfully leading organizational change in a fast-paced, dynamic environment.
In this role, you will oversee the planning, direction, and coordination of multiple operational functions to achieve business objectives, enhance efficiency, and maintain competitive advantage. You will be responsible for ensuring alignment with company standards, meeting customer expectations, and maintaining compliance with all applicable regulatory and quality requirements. You will lead 3 Operations Supervisors and 47 union employees
Work location - onsite @ our SkyChefs facility near George Bush Intercontinental Airport (IAH)-
Work schedule - Monday-Friday: Must be flexible to variations in schedule based on business needs
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We operate 24/7 365
