Ann Arbor, MI
Full-Time
Role Overview
This is a growth-track sales role with the opportunity to build the MSP business alongside leadership. You’ll work hand-in-hand with the MSP Practice Manager to define and refine how we position, market, and sell our managed services offerings.
Your focus will be on strategy, outreach and relationship-building. You’ll also collaborate with our consulting-focused sales team to identify and pursue MSP opportunities within our existing client base.
Over time, you’ll take increasing ownership of the MSP sales function and become a key driver of recurring revenue growth.
Key Responsibilities
Sales & Business Development
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Identify and pursue new business opportunities for managed services through outbound outreach, referrals, and networking.
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Manage a pipeline of prospects, from discovery through proposal and close.
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Work with the existing sales team to transition suitable clients from consulting/block-hour models into managed services contracts.
Process Building & Collaboration
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Collaborate closely with the MSP Practice Manager to co-create sales strategies, messaging, client engagement workflows, and scalable outreach processes.
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Help shape internal sales playbooks for how we present and position MSP offerings.
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Maintain alignment with service delivery teams to ensure accurate representation of services.
Client Relationship Management
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Conduct discovery meetings to understand client business needs and IT challenges.
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Present tailored managed services solutions and articulate the long-term value of partnering with us.
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Set accurate expectations with clients and support smooth handoffs to delivery teams.
Marketing & Promotion
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Actively promote our MSP services online (e.g. LinkedIn, email, blogs) and through in-person networking.
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Build a personal brand as a subject matter advocate for the services we provide.
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Assist in developing content and campaigns that generate awareness and leads.
Quota & Compensation
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Quota: Monthly and quarterly goals based on recurring revenue targets from new managed services contracts.
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Compensation: Base salary plus commission structure tied to performance.
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Incentives: Bonuses for milestone deals, cross-sell achievements, or marketing impact.
What We’re Looking For
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2+ years of B2B sales experience, ideally in IT services, SaaS, or managed services.
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Familiarity with the MSP model and recurring revenue offerings.
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Strong communication, presentation, and consultative sales skills.
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Self-motivated with a builder’s mindset and the ability to create structure from ambiguity.
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Confident promoting offerings both online and in-person.
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Comfortable working closely with leadership to iterate and improve processes.
Nice to Have
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Prior experience in a small or growing MSP.
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Understanding of cybersecurity, cloud, or infrastructure services.
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Familiarity with CRM systems and sales automation tools.
Pay & Benefits Summary
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401K plan
- Reimbursement for travel.
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Health benefits.
- PTO.
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Paid Holidays.
Legal
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Must pass a background check.
Interested?
Send a resume to [email protected]
