- Excellent interpersonal skills.
- Ability to exchange information with others in a clear and concise manner, and present ideas, facts, and technical information.
- Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.
- Ability to receive guidance and supervision; to follow work rules, safety practices, risk management, and work procedures, meet deadlines, punctuality, and attendance
standards, etc.
- Ability to adapt to situations requiring the precise attainment of set limits, tolerance, or standards; to be precise, thorough, exacting, or meticulous with work.
- Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
- Ability to organize in an efficient and concise manner.
- Greet and schedule patients on telephone and in person, take detailed phone messages.
- Ensure a positive experience by being helpful and upbeat.
- Logs and monitors referrals for appointments from private oractitioners and/or outside institutions
- Confirm next day's appointments and next week's recalls scheduled 6 month in advance.
- Have patient complete paper work and enter all pertinent patient information into practice management software.
- Acquire the necessary signatures.
- Verify insurance eligibility and frequencies per patient or family.
- Scan necessary or assigned documents• into patient’s chart.
- Make sure waiting room is neat and tidy.
- Keep reception area clean and dusted.
- Ensures clinical forms and documents are in stock; refill as needed.
- Compile end of day packet i.e number of walk ins/emergencies
- Send out statements and recall postcards on the 1st of the month.
- Carry out any specific task asked by the manager quickly and efficiently.
- Assist fellow coworkers when called upon.
- Assist the manager in maintaining standards, conditions and procedures in clinic in accordance with regulatory standard requirements.
- Follow department of Dental Medicine and Hospital Rules and Regulations.
- Register patients during periods of short staffing as determined by the clinic manager and/or director
- Ensure friendly interaction and communication between patients and coworkers.
Position Requirements Formal Education and Job-Related Experience: This position requires a minimum formal education of High School Diploma or equivalent and a
minimum of 1 year job-related experience. Computer knowledge in Microsoft and Excel Required: Fully bilingual in English and Spanish
Desired (not required) criteria include: Strong backrpund in the dental field terminology.
Comments At least one year of experience as a secretary/secretary assistant.
Tuesday-Saturday - 9am-5pm.
Hourly Rate - $24.9752 - $27.4606
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
