The Data Entry Support Specialist provides administrative and technical support for the accurate collection, entry, verification, maintenance, and organization of data supporting the Office of Head Start (OHS) National Customer Service Improvement Project (CSIP). This position is responsible for entering, validating, updating, and maintaining information within Federal data systems that support grants management, customer service, program oversight, and operational reporting. The Data Entry Support Specialist works closely with Federal staff, Data Management Specialists, Data Analysts, and Program Support Specialists to ensure timely, accurate, and complete information is available to support Head Start Regional and Central Office operations.
Responsibilities:
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Enter, update, validate, and maintain programmatic, administrative, and grants management data within approved Federal information systems.
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Review source documents for completeness, accuracy, consistency, and compliance with established procedures.
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Perform quality assurance reviews to identify and correct data entry errors, inconsistencies, and duplicate records.
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Support maintenance of Head Start Enterprise System (HSES), SmartFlow, GrantSolutions, AMS, and other approved data systems.
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Organize, track, and maintain electronic records supporting grants management, customer service, and program administration.
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Verify information received from Regional Offices, grant recipients, contractors, and other stakeholders before entry into official systems.
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Assist with preparation of reports, spreadsheets, tracking logs, and other administrative documentation.
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Maintain workflow tracking systems supporting grant actions, recipient communications, and operational activities.
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Support data collection efforts by organizing, compiling, and preparing information from multiple sources.
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Perform document scanning, indexing, filing, and records maintenance activities.
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Assist with recurring and ad hoc reporting requests by preparing source information and validating entered data.
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Coordinate with Data Management Specialists to resolve data discrepancies and maintain information integrity.
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Maintain confidentiality and safeguard sensitive information in accordance with Federal privacy and security requirements.
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Support business process improvement initiatives by identifying opportunities to improve data collection and entry processes.
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Perform other administrative and data support activities assigned by the Government.
Qualifications:
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At least 2 years of experience in data entry or administrative support.
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Demonstrated accuracy and attention to detail.
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Experience with Microsoft Office Suite.
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Experience using web-based applications.
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Excellent organizational skills.
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Strong written and verbal communication skills.
Preferred Qualifications:
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Experience supporting the Office of Head Start (OHS) or Administration for Children and Families (ACF).
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Experience with Head Start Enterprise System (HSES), AMS, GrantSolutions, Smartsheet, and SharePoint.
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Experience supporting Federal grants management, electronic records management, workflow tracking systems, and customer service operations.
Education and Experience:
Why work for VPD?
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VPD is proud to be a certified Great Place to Work in 2022-2023 & 2025 and named to the Inc. 5000 list of the fastest-growing private companies in America for 2025! See more about what our employees think! Working at VPD Government Solutions | Great Place to Work®
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Robust employee benefits package beginning on 1st of the month following hire date including health, dental, vision, life, and disability insurance
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401(k) with 5% employer matching
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Flexible time off program
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Tuition reimbursement program
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Opportunities for professional development
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Employee-centric work culture including company sponsored events, happy hours, and team-building opportunities, frequent communications/information sharing from Leadership, supportive and positive teamwork environment, “open door” policy, etc.
VPD is Service-Disabled Veteran Owned Small Business (SDVOSB) and is an Equal Opportunity Employer.
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VPD Uses E-Verify - Right to Work Poster
- VPD Uses E-Verify - Participation Notice
Applicants have rights under Federal Employment Laws:
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EEOC Know Your Rights: Workplace Discrimination is Illegal
- EEO is the Law - Federal Contractors/Subcontractors
- Employee Polygraph Protection Act
- Pay Transparency Nondiscrimination Provision
