Job Title: Front Desk Agent (Part-Time)
Location: Tru by Hilton – Alcoa, TN
Position Overview:
We are seeking a dependable and guest-focused Front Desk Agent to join our team at Tru by Hilton in Alcoa, TN. This position requires someone who is reliable, professional, and enjoys providing excellent customer service in a fast-paced hotel environment.
Schedule:
- Thursday: 7:00 AM – 3:00 PM
- Friday-Sunday: 3:00 PM-11:00 PM
Key Responsibilities:
- Greet guests warmly and provide a welcoming experience
- Check guests in and out efficiently using hotel systems
- Handle reservations, room assignments, and guest requests
- Answer phones and assist with inquiries
- Resolve guest concerns in a professional and timely manner
- Maintain a clean and organized front desk area
- Work closely with housekeeping and other departments to ensure smooth operations
Qualifications:
- Previous hotel or customer service experience preferred, but not required (we are willing to train the right candidate)
- Strong communication and interpersonal skills
- Dependable and punctual with a strong work ethic
- Ability to multitask and remain calm under pressure
- Basic computer skills required
Benefits:
- Hotel discounts at Hilton properties
- Medical, dental, and vision insurance
- Paid time off after one year of employment
Additional Information:
We are looking for someone who takes pride in their work and can commit to the scheduled shifts consistently. Reliability is a must for this role.
If you are enthusiastic about hospitality and enjoy working with people, we would love to hear from you!
Apply today to join our team at Tru by Hilton Alcoa!
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Work Location: In person
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
Work Location: In person
