The Dining Host fosters an enjoyable, casual dining experience while providing quality customer service and addressing dining-related concerns or matters requiring attention.
ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function)
- Ensures residents, staff, visitors, and guests have an enjoyable dining experience by providing quality customer service
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Coordinates the reservation system to maintain proper timing of reservations (*CF)
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Contacts residents, as needed, to review menu options. Receives food orders for to-go and takeout meals and coordinates all delivery and pick-up (*CF)
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Makes sure that the dining room is free of potential hazards to residents, including stowing all walkers and other ambulatory devices in the proper location (*CF)
- Rounds the Dining Room to assist the wait staff while promoting a pleasurable experience for all guests
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Assists the Wait Staff, when necessary, with taking food orders, waiting on tables, and lending a hand where needed to enhance the dining experience
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Follows all emergency procedures and proper evacuation of the Dining Room
- Maintains proper hygiene while serving, to include wearing gloves and washing hands when needed
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Must be able to work evening shifts, to include a day on the weekend, as standard schedule
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Completes all required training and in-services
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All other duties as assigned
GENERAL SKILLS AND ABILITIES
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Maintains high standards for work areas, attitude and appearance
- Understands that honesty and ethics are essential in the performance of duties
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Possesses basic food handling skills and food safety knowledge
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Willing to learn and grow
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Demonstrates maturity in judgment and behaviors
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Able to work a flexible schedule, including evenings, weekends, and holidays
- Maintains predictable and reliable attendance, wearing the appropriate uniform as assigned
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High school graduate or HSE preferred
- Prior experience preferred
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Basic computer skills required
- Able to write legibly, takes oral and written instructions well
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Has demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the elderly or geriatric population
